Note: The job is a remote job and is open to candidates in USA. STEP CG is an award-winning IT services provider that delivers networking, security, and cloud solutions to customers across education, healthcare, enterprise, and public sectors. The Manager, Project Management Office leads PMO operations, supervises project management staff, and coordinates with customers and internal teams to deliver IT Service Delivery projects. The role oversees project scope, resources, risks, budgets, processes, compliance, and timely execution.

Responsibilities

• Thought leadership for the PMO functions including process, procedures, and policies related to project execution
• Responsible for coordinating with sales, engineering, and finance leaders to scope, develop, prioritize, and define projects
• Responsible for assigning team members to projects, prioritizing duties, and setting deadlines
• Resource allocation, risks, project budgets, and coordinating AP/AR process
• Ensure that team members carry out their duties effectively while complying with the STEP CG standards
• Inspire, lead, and manage the project management team
• Actively engage in 3rd Party administration – selection & vetting of vendors, contract standardization, usage, etc
• Improve existing and draft new project management office processes and policies including and contributing requirements for our IT systems
• Evaluate projects continually to ensure they meet STEP and regulatory standards and adhere to meeting deadlines and budgets
• Manage customer projects directly depending on demand and availability of resources
• Perform other related duties as necessary or assigned

Skills

• Bachelor's degree in administration, business, or related field
• Must have at least five years of experience in the IT industry in a project manager capacity
• Practical experience with Service Now Strategic Portfolio Manager (SPM)
• Possess outstanding leadership abilities and be well-versed in communicating and writing skills. Attention to detail is critical
• Strong technical and organizational abilities around the area of IT Services
• Possess multi-tasking and interpersonal abilities
• Proactive and independent with the ability to take initiative
• Ability to manage a highly remote team environment
• Ability to manage confidential information
• This is a remote, work from home position that may require travel based on business needs
• Ideal candidates are located in or near the Greater Cincinnati and Northern Kentucky areas
• PMP or Project Management Professional Certification not required, but strongly preferred
• Experience in a supervisory role desired

Benefits

• This is a remote, work from home position

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