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[Remote] Manager, Software Engineering - AI and Data Platform

Remote · India Full-time

Note: The job is a remote job and is open to candidates in USA. Blackbaud is a company focused on powering social impact through purpose-driven technology and responsible AI. The Engineering Manager for the Data & AI Platform will lead teams in building and evolving the enterprise Data & AI platform, ensuring it is scalable, secure, and aligned with business outcomes for the nonprofit sector.

Responsibilities

  • Own and evolve core Data & AI platform capabilities, including ingestion, transformation, lakehouse architecture, feature services, and AI/ML enablement layers
  • Drive platform decisions aligned with Blackbaud’s Unified Data & AI Platform Strategy (modularity, interoperability, AI‑first design)
  • Partner with Architecture, Governance, and Security to ensure the platform meets trust, compliance, and Responsible AI standards
  • Balance build vs. buy decisions, prioritizing core competencies while reducing operational complexity
  • Lead teams to deliver high‑impact platform initiatives aligned to AOP priorities (legacy modernization, cloud migration, cost optimization, agent enablement)
  • Ensure platform reliability through operational excellence, including monitoring, incident management, and performance optimization
  • Establish clear roadmaps, milestones, and success metrics for platform initiatives
  • Hire, mentor, and grow high‑performing platform engineers across geographies
  • Provide regular feedback, coaching, and career development aligned with Blackbaud’s people strategy
  • Ensure every team member has clear goals, an active IDP, and opportunities to grow in modern Data & AI skills
  • Collaborate closely with Product, Data Science, Analytics, and Product Engineering teams to ensure the platform accelerates—not blocks—delivery
  • Influence standards and best practices across the Data Intelligence COE

Skills

  • 8+ years of experience in software, data, or platform engineering (.NET, Azure, Databricks, ADO preferred)
  • 3+ years of experience managing and developing data engineering teams
  • Hands‑on experience with modern data platforms, cloud data lakes/lakehouses, distributed processing, streaming, APIs
  • Strong understanding of platform engineering principles and operating production systems at scale
  • Proven ability to lead through ambiguity and influence without authority

Benefits

  • Medical, dental, and vision insurance
  • Remote-flexible workforce
  • Wellness Programs
  • 401(k) program with employer match
  • Flexible paid time off
  • Generous Parental Leave
  • Donations for Doers
  • Pet insurance, legal and identity protection
  • Tuition reimbursement program

Company Overview

  • Blackbaud is a provider of software and services designed for non-profit organizations enabling them to build strong relationships and more. It was founded in 1981, and is headquartered in Charleston, South Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://www.blackbaud.com/.
  • Company H1B Sponsorship

  • Blackbaud has a track record of offering H1B sponsorships, with 1 in 2026, 5 in 2025, 4 in 2024, 3 in 2023, 15 in 2022, 4 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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