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[Remote] Marketing Coordinator

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. AskNicely is hiring a Marketing Coordinator to support its market presence, brand voice, and demand generation programs. The role executes campaigns and content across marketing channels, coordinates events and workflows, and tracks performance to support brand awareness, sales enablement, and customer acquisition.

Responsibilities

  • Execute and schedule outbound and inbound campaigns across email, social, digital, and other channels under the direction of marketing leadership
  • Support in-person event coordination, including promotion, logistics, in-booth campaigns, attendee tracking, and post-event follow-up
  • Assist with basic SEO, AEO, and website updates, ensuring blog posts, landing pages, and links are properly configured and up to date
  • Create marketing content including emails, blog posts, website copy, social posts, one pagers, pitch decks, case studies, etc. in support of demand generation, product marketing, SEO/AEO, demand generation, and other marketing goals
  • Assist in organizing project tasks, marketing calendars, measurement and reporting, and communication with external freelancers or vendors

Skills

  • 1–3 years of professional marketing experience, marketing internships, or equivalent hands-on digital campaign coordination
  • Strong written and verbal communication skills, with an eye for detail, proofreading, and tone
  • Working exposure to email marketing platforms (e.g., HubSpot, Mailchimp, or Marketo), content management systems (e.g., Webflow), graphic design & presentation software (e.g., Figma, Google Slides),, paid media platforms (e.g., Google Ads, LinkedIn Ads) and social media scheduling software
  • Proven ability to manage multiple competing tasks, adhere to strict deadlines, and stay organized in a fast-moving environment
  • Comfort navigating spreadsheets and digital dashboards to pull basic engagement metrics and campaign numbers
  • Experience within B2B SaaS, customer experience (CX), or technology platforms
  • Experience in event coordination
  • Experience with marketing analytics platforms (Google Analytics, Hubspot Analytics)
  • Baseline understanding of sales funnels, CRM workflows (e.g., Salesforce, HubSpot), and lead lifecycle stages (MQL/SQL)
  • Bachelor's degree in Marketing, Communications, Business, or a related field (or equivalent practical experience)

Benefits

  • Free optional health insurance through Southern Cross
  • Accrue up to 4 weeks annual leave plus 5 extra "Nice Days" per year
  • Flexible, remote work environment
  • 8 Weeks Paid Parental Leave
  • Yearly Learning and Development reimbursement stipend

Company Overview

  • AskNicely is the leading customer experience platform for service businesses. It was founded in 2014, and is headquartered in Portland, Oregon, USA, with a workforce of 51-200 employees. Its website is http://www.asknicely.com.
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