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[Remote] Marketing Manager - Dealer

Remote · Hong Kong Full-time

Note: The job is a remote job and is open to candidates in USA. Kem Krest is seeking a Marketing Manager – Dealer to grow its share of wallet within existing OEM dealer programs. The role develops dealer-focused marketing strategy, researches customer needs, analyzes purchasing data, and leads campaigns and promotions to increase participation, purchase frequency, and revenue.

Responsibilities

  • Own the dealer-channel marketing strategy, including audience definition, segmentation, buyer personas, messaging, campaign objectives, and performance measurement
  • Establish an always-on Voice of Customer program using dealer interviews, surveys, sales feedback, and AI-enabled market intelligence to identify customer needs and purchasing barriers
  • Analyze D365 transaction data to identify high-opportunity, underpenetrated, and lapsed accounts, quantify revenue opportunities, and guide marketing investment
  • Develop and maintain dealer personas and buyer journeys spanning onboarding, repeat purchase, reactivation, and advocacy
  • Lead the dealer campaign and promotions calendar across email, digital, direct marketing, events, and promotional programs
  • Design test-and-control methodologies, cohort analyses, and pre- and post-campaign comparisons to measure incremental revenue and promotional lift
  • Create dealer-facing value propositions, campaign concepts, emails, offers, and sales tools that connect with dealership parts and service audiences
  • Partner with the Digital Marketing Manager and shared marketing operations resources to execute campaigns within established digital, automation, reporting, and channel standards
  • Manage the dealer marketing budget and agency relationships, evaluating promotional economics, volume lift, margin impact, and overall return on investment
  • Maintain accurate dealer contact coverage across HubSpot and D365 while supporting applicable marketing, Quality Management System, safety, and regulatory requirements

Skills

  • At least 10 years of progressive B2B marketing experience, including ownership of integrated campaign strategy and execution for a distributor, dealer, reseller channel, or comparable install base
  • Advanced analytical skills with experience working directly with transactional, purchasing, ERP, or CRM data using tools such as Excel, Power BI, D365, and HubSpot
  • Hands-on experience developing customer segmentation, measuring incremental lift, and translating purchasing behavior into targeted marketing action
  • Demonstrated experience developing pricing, promotional, or offer strategies, including modeling economics and evaluating volume lift against margin
  • Experience conducting Voice of Customer interviews and survey research and converting findings into actionable personas, buyer journeys, and campaign strategies
  • Strong creative, writing, presentation, and communication skills, with the ability to develop campaign concepts and copy while effectively directing agency partners
  • Bachelor's degree in marketing or a related field
  • Knowledge of automotive, aftermarket, heavy-duty, powersports, industrial B2B markets, or dealership parts and service operations
  • Lean Six Sigma training

Benefits

  • Fully remote position
  • Generous PTO and Paid Holidays
  • Profit Sharing Program
  • Healthcare Insurance Coverage Plans
  • Company Paid Life Insurance
  • Tuition Assistance
  • Matching 401(k) Program
  • Company Parties, Events and Focus on FUN!

Company Overview

  • Kem Krest is a logistics company offering supply chain, fulfillment, and aftersales solutions. It was founded in 1979, and is headquartered in Elkhart, Indiana, USA, with a workforce of 501-1000 employees. Its website is http://kemkrest.com.
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