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[Remote] Marketing Program Manager, Digital and CRM

Remote · Ethiopia Full-time

Note: The job is a remote job and is open to candidates in USA. Advantage Truck Group (ATG) is hiring a Marketing Program Manager to execute its CRM rollout and ongoing multi-channel digital marketing strategy. The role manages email automation, website and search optimization, digital ad support, local business profiles, and coordination with vendors and dealership leadership.

Responsibilities

  • Support the rollout and ongoing operations of our new CRM platform
  • Map customer lifecycle journeys, configure audience segmentations, and build automated email nurture sequences
  • Coordinate email campaign deployment, monitor lifecycle performance, and continuously optimize open and conversion rates
  • Execute ongoing website content updates and maintain technical SEO hygiene
  • Optimize site assets for traditional search rankings (SEO) as well as emerging AI answer engines (ChatGPT, Perplexity, Gemini) to keep ATG visible in conversational discovery
  • Manage campaign schedules, route ad creative, and track campaign timelines across paid search, display, and digital ad channels
  • Maintain tracking tags, UTM links, and analytics reports to measure campaign ROI
  • Serve as the primary owner for ATG's Google Business Profiles across all dealership locations
  • Monitor GBP updates, manage customer reviews, post regular business updates, and ensure business info remains accurate to drive local search engagement
  • Collaborate directly with internal creative assets, external vendors, and dealership leadership to keep digital marketing programs and deliverables on schedule

Skills

  • Proactive, detailed-oriented Marketing Program Manager (Digital & CRM) with 2–3 years of experience
  • Strong communication skills, both written and verbal, with a creative flair for content development
  • Familiarity with design tools such as Adobe Creative Suite (Photoshop, Illustrator) or Canva
  • Strong analytical skills with the ability to use data to make informed decisions
  • Ability to manage multiple projects simultaneously and work in a fast-paced environment
  • Self-motivated and proactive, with the ability to take ownership of tasks and drive results
  • 2-3 years related experience in digital marketing, email execution, or marketing automation
  • Hands-on experience working with modern CRMs/Marketing Automation Platforms (e.g., HubSpot, Salesforce, Sugar CRM, or equivalent)
  • Experience with content management systems (e.g., WordPress or similar CMS platforms)
  • Current Valid Driver's License
  • Bachelor's degree with concentration in Marketing, Communications, or related field preferred

Benefits

  • Primarily remote, offering day-to-day flexibility to work from home; candidates must reside within a reasonable driving distance of New England locations in Massachusetts, Vermont and New Hampshire for onsite meetings 1–2 times per month or as needed.
  • Medical, dental and vision insurance
  • Short and Long Term Disability - Company paid
  • Life Insurance - Company paid
  • Paid time off - 15 days during first year (prorated to hire date)
  • Paid holidays - 7 per year
  • 401K with 4% match
  • Career advancement opportunities
  • Company training programs
  • Employee driven continuous improvement programs
  • Performance recognition and rewards program
  • Supportive leadership
  • Learning environment
  • Company paid training

Company Overview

  • Advantage Truck Group (ATG) is the largest Daimler Trucks North America (DTNA) dealer network in New England, focused on providing a superior customer support and service experience. It was founded in 1993, and is headquartered in Shrewsbury, MA, US, with a workforce of 201-500 employees. Its website is http://www.advantagetruckne.com.
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