Medical Billing And Collections RepMUST RESIDE IN THE STATE OF WISCONSIN!!!Join Our Team as a Medical Billing and Collections Rep! Are you a problem-solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We're looking for someone who's customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to make an impact? Let's get started! Position Summary: As a Medical Billing and Collections Representative, you will be responsible for managing delinquent medical accounts and ensuring timely resolution. This includes assisting patients with payment arrangements, addressing account inquiries, and submitting accounts to internal teams for insurance follow-up when appropriate. A professional and respectful demeanor is essential when interacting with patients and team members. Compensation: Hourly Rate: $16.00 per hourBonus Potential: Monthly performance-based bonus with uncapped earning potentialWork Hours: Shift: 9:30 AM – 6:00 PM (3 days/week) and 10:30 AM – 7:00 PM (2 days/week CST)Position Responsbilities: Manage and resolve overdue medical accountsAssist patients with payment arrangements and account inquiriesSubmit accounts for insurance follow-up to appropriate internal departmentsMaintain accurate and detailed account recordsCollaborate with internal teams to ensure account resolutionMeet daily productivity and performance goalsQualifications: Education: High school diploma / GEDExperience: 1–2 years of call center or collections experience in a healthcare environmentWorking knowledge of insurance collections, including verification of insurance and follow-up processesRequirements: Strong communication and organizational skillsAbility to work independently and meet performance goalsAbility to handle high call volume (100+ calls per day)Experience with medical billing software is a plusPrevious collections or customer service experience preferredMust reside in the state of WisconsinBilingual in Spanish preferredBenefits & Incentives: Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment. Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.401(k) Plan: Eligible to participate in the company's 401(k) plan after 6 months of continuous service. Paid Time Off (PTO): Start accruing PTO from your very first day of employment. Flexible Benefits: Customize your benefits package to fit your personal and family needs. About Americollect /GetixHealth: Founded in 1992, Americollect/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered. Americollect is an equal employment opportunity employer and participates in E-Verify. Experience: 12 years required