Note: The job is a remote job and is open to candidates in USA. Rightway is a healthcare technology company that guides patients to the best care and medications through clinicians, pharmacists, and a modern mobile app. The Navigation Solution Consultant serves as a subject matter expert supporting client engagements, RFPs, sales presentations, demos, and workshops while providing clinical, technical, and strategic guidance throughout the client lifecycle. The role also develops sales enablement resources and collaborates with internal teams to align solutions with sophisticated client needs.

Responsibilities

• Represent Rightway as a subject matter expert during client interactions, including high-stakes pitch meetings and finalist discussions, showcasing a deep understanding of our Navigation solutions and their strategic benefits
• Support the proposals team by contributing to RFP responses
• Collaboration with the Navigation and Unity delivery leadership to ensure strong knowledge of current and ever-evolving service model
• Provide insights to the marketing and partnership teams as a subject matter expert
• Conduct interactive workshops with clients to identify current issues and needs, brainstorm potential solutions, and propose actionable plans for future enhancements
• Develop comprehensive materials and resources to empower the sales team, fostering knowledge sharing and operational efficiency
• Design impactful client demos that resonate with diverse client needs and effectively showcase the value of Rightway’s Navigation solutions. Collaborate with sales support roles and technical teams to create a Unity demo and pitch
• Act as a conduit between product marketing and sales enablement, ensuring cohesive messaging, tools, and strategies that enhance client engagement
• Provide clinical and technical leadership and insights throughout the client lifecycle, from discovery and design to implementation and ongoing optimization
• Collaborate with internal teams to gather feedback on product offerings and ensure alignment with sophisticated client requirements and market trends
• Support enablement efforts, equipping the sales team with the necessary resources to engage clients effectively and efficiently
• Continuously refine solution expertise by staying up to date on market dynamics, market intelligence, client needs, and emerging technologies within the Navigation space

Skills

• Bachelor of Science degree in healthcare, technology, or a related field; advanced degree preferred
• 4-8 years of experience in Navigation solutions, healthcare IT, or a related role, with a proven ability to engage and guide sophisticated clients through complex discussions
• Expertise in Navigation operations and their strategic application to client needs
• Exceptional communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders
• Strong presentation skills, with experience leading client-facing discussions and tailoring messaging to meet diverse client needs
• Analytical and solution-oriented mindset, with a track record of translating complex requirements into actionable solutions
• Proactively requests feedback from internal stakeholders on a regular basis and incorporates
• Experience with enterprise-level healthcare solutions and interoperability frameworks
• Familiarity with Rightway's product offerings and how they address client challenges
• Clinical background and experience desired, preferably Registered Nurse

Company Overview

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