Open role
[Remote] Network Operations Manager
Note: The job is a remote job and is open to candidates in USA. Audacy is a leading audio content and entertainment company delivering local news, sports, music, podcasts, live events, and digital experiences. The Network Operations Manager supports Sales and Digital Campaign Managers by overseeing the booking, fulfillment, optimization, reconciliation, and billing of Podcast Media campaigns. The role also supervises campaign managers, monitors campaign performance, resolves operational issues, and produces analytical and post-campaign reports.
Responsibilities
- Maintain and manage team documentation, including order entry processes and spreadsheet formula maintenance
- Oversee Podcast Network advertising campaigns across multiple platforms; conduct daily monitoring to ensure on-track pacing, provide strategic optimization recommendations to the Digital Campaign Management (DCM) team, and adjust campaign goals or demographic targeting in Boostr as required
- Serve as the primary point of contact for the DCM team to address inquiries, resolve issues, and provide operational reporting
- Manage the creative calendar and coordinate instructions across Local Ad Ops, Pod Ops, and AA teams, proactively following up on outstanding assets
- Troubleshoot technical issues with attribution pixels across various ad servers
- Generate detailed monthly reports analyzing pacing, sell-through rates, and potential revenue risks
- Deliver comprehensive post-campaign reporting and insights to the DCM team
- Execute ad hoc analytical and operational projects as assigned
- Standardize and update team process documentation to ensure operational efficiency
- Facilitate training sessions on the DCM Tracker tool for team members
Skills
- BS/BA degree
- Strong attention to detail, organizational and analytical skills
- Ability to thrive in a fast paced, dynamic environment with revolving deadlines
- Ability to identify and solve problems, create and innovate on behalf of clients and multitask
- Demonstrated experience effectively optimizing marketing campaigns by analyzing performance and recommending adjustments to meet key performance objectives
- 1+ years of media experience at a media company, publisher and/or ad agency
- + Strong Digital Operations or Digital Campaign Management Experience preferred
- + Audio experience a bonus
- Proficiency with industry-standard platforms, including Boostr and Wide Orbit
- Advanced Microsoft Office proficiency, with a focus on Excel (pivot tables, complex formulas)
- Comprehensive expertise in the Google Workspace ecosystem, including Sheets, Docs, Slides, and NotebookLM
Benefits
- Remote work arrangement
- A health care coordinator
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health benefits
- Telemedicine
- Flexible spending accounts
- Health savings account
- Disability insurance
- Life insurance
- Critical illness insurance
- Hospital indemnity insurance
- Accident insurance
- Paid time off, including sick time, flex-time away/vacation days, personal days, parental leave, and volunteer leave
- 401(k) retirement plan
- Legal assistance
- Life assistance program
- Identity theft protection
- Discounted home and auto insurance
- Pet insurance
Company Overview