Note: The job is a remote job and is open to candidates in USA. Talentoma is hiring an Operations Assistant to provide desk-based administrative support to its operations team. The role organizes incoming requests, updates task information, coordinates routine follow-ups, and supports reliable handoffs among internal teams.

Responsibilities

• Review incoming operations requests from a shared queue, email messages, and a project management system such as Basecamp
• Confirm request details, required information, ownership, and priority before assigning the next administrative step
• Enter accurate task updates, request notes, due dates, and status changes in a task tracking tool such as Microsoft Lists
• Maintain organized working files in a file storage platform such as Box so authorized team members can locate current materials
• Update trackers in a spreadsheets and data entry tool such as LibreOffice to show request progress, open items, and completed actions
• Send clear follow-up messages to request owners when information is missing, unclear, or changed
• Route exceptions, delayed handoffs, repeated questions, and unresolved task issues to the operations team lead for direction
• Coordinate routine updates with internal teams through approved video meetings using a video conferencing platform such as Webex
• Support consistent task handoffs by using a workflow automation tool such as Zapier for approved reminders and status notifications
• Meet quality expectations through accurate entries, timely turnaround, complete notes, and reliable follow-up on assigned requests

Skills

• High school diploma or equivalent
• No experience required
• Familiarity with office workflows, request tracking, status updates, and maintaining orderly task information
• Ability to use a project management system such as Basecamp and a task tracking tool such as Microsoft Lists
• Comfort using a spreadsheets and data entry tool such as LibreOffice and a file storage platform such as Box
• Ability to learn approved workflow automation tools such as Zapier and video conferencing platforms such as Webex
• Clear written and verbal communication when sharing updates, asking focused questions, and explaining next steps
• Sound judgment when reviewing details, identifying missing information, and bringing concerns to the operations team lead
• Authorization to work in the United States
• Related experience preferred

Benefits

• Fully remote work from a desk-based home workspace in South Carolina, United States.
• Structured onboarding and training on Basecamp, Microsoft Lists, LibreOffice, Box, Webex, and Zapier.
• Regular check-ins with the operations team lead to review priorities and questions.
• Opportunities to build task tracking, workflow coordination, status communication, and operational support skills.
• Health coverage
• Paid leave
• A 401(k)
• Bonus opportunities
• Stipends

Company Overview