HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity. Job Title: Remote Operations & Supply Chain Manager (Food/CPG) - (100% Work From Home) Location: Remote from Latin America Position Type: Full-time Salary: $2,000 USD/month ($13.00 USD/hour based on 40 hours/week) Schedule: Monday – Friday, 8:00/9:00 AM – 4:00/5:00 PM US Eastern Time / ET. Our Client Our Client is an innovative, high-growth Consumer Packaged Goods (CPG) food enterprise specializing in better-for-you, high-fiber products—including patented resistant-starch pasta imported from Italy, specialty crackers, baking flours, mac & cheese, and riced grains. Serving major nationwide retail channels and direct-to-consumer platforms, our client operates with a lean, fast-paced execution model that prioritizes product quality, supply chain integrity, rigorous cost control, and proactive vendor management. Job Overview Our Client is seeking a hands-on, highly autonomous Operations & Supply Chain Coordinator to own the day-to-day operational engine of the business. Functioning as a high-accountability individual contributor, this professional will build and maintain standard operating procedures (SOPs), oversee inventory levels and purchase order (PO) cycles, manage co-packer production schedules, model landed costs for new retail accounts, and proactively monitor major distributor relationships (KeHE, UNFI) to prevent stockouts and write-offs.

Key Responsibilities

Systems Architecture & SOP Management

• Builds, documents, and maintains core operational SOPs, implementing checklists, trackers, and accountability cadences across all supply chain workflows.
• Serves as the central operational driver, ensuring cross-functional tasks are executed on time and without requiring daily executive oversight.

Inventory Control, PO Cycles & Forecasting

• Manages reorder points, lead times, and purchase order cycles to maintain optimal stock levels without overbuying or experiencing stockouts.
• Develops, updates, and refines demand and inventory forecasts, incorporating retail seasonality, sales velocity, and new account launches.

Vendor, Co-Packer & Distributor Operations (KeHE / UNFI)

• Oversees day-to-day supplier and co-packer relationships, resolving overages, ingredient discrepancies, billing refunds, and packaging production timelines.
• Monitors distributor account health (KeHE, UNFI), proactively identifying slow-moving SKUs or short-dated inventory to prevent product write-offs.
• Drives operational issues to complete resolution independently, escalating critical bottlenecks to executive leadership when necessary.

Retail Onboarding & Financial Modeling

• Conducts financial modeling for new retail account onboardings, calculating landed costs, gross margins, and logistics requirements.
• Ensures production runs and co-packer deliverables remain on schedule to satisfy retailer fulfillment windows.

Qualifications, Skills, and Key Competencies

Required Qualifications

• CPG & Food Industry Experience: Minimum 3+ years of direct experience in supply chain, logistics, or operations within the CPG or food sector, featuring a strong understanding of co-packers, ingredient sourcing, and retail distribution dynamics.
• SOP & Systems Creation: Demonstrated ability to author operational SOPs, build tracking frameworks, and implement accountability systems from scratch.
• Forecasting & Inventory Mastery: Hands-on experience creating and maintaining demand forecasting models, reorder point calculators, and inventory trackers.
• Margin & Landed Cost Analysis: Comfortable working with unit economics, landed cost calculations, and gross margin analysis.
• Exceptional English Communication: Native or near-native written and spoken English fluency to communicate clearly and assertively with suppliers, distributors, and executive leadership.
• Schedule Alignment: Full availability to work standard US Eastern business hours (Monday – Friday, 8:00/9:00 AM – 4:00/5:00 PM ET).
• Remote Infrastructure: Dedicated, quiet home office, high-performance computer setup, and a stable, high-speed internet connection.

Preferred Qualifications (Nice to have):

• Direct prior experience managing major national CPG distributor accounts (e.g., KeHE, UNFI) or handling major retail account onboarding logistics.
• Familiarity with inventory data/BI tools, cloud ERP platforms, or specialized supply chain management software.
• Prior experience working directly alongside founders or small executive leadership teams in high-growth CPG environments.

Benefits

• Competitive Compensation: Hourly rate translating to $1,600 – $2,080 USD/month based on experience.
• High Ownership & Impact: Direct oversight over company-wide supply chain processes with zero micromanagement.
• Direct Executive Access: Work side-by-side with company leadership to drive brand expansion across major retail networks.
• 100% Remote Infrastructure: Manage global CPG supply chain operations remotely from anywhere in Latin America.

Application Disclaimer: Please Read Before Proceeding To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description. Video Recording is REQUIRED Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified. Mandatory Knockout Questions Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America. Apply Wisely To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications. Check Your SPAM Folder All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication. We appreciate your interest and look forward to reviewing your application!