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[Remote] Packaging Program Manager

Remote · Ethiopia Full-time

Note: The job is a remote job and is open to candidates in USA. Ro is a direct-to-patient healthcare company delivering telehealth, laboratory, pharmacy, and ongoing care services. The Packaging Program Manager will lead cross-functional packaging initiatives from concept through implementation, developing scalable solutions, managing testing and validation, and coordinating stakeholders and external partners to improve patient experience and operational scale.

Responsibilities

  • Lead day-to-day execution of packaging initiatives from concept through implementation
  • Coordinate cross-functional workstreams across Pharmacy Operations, Product Development, Corporate Quality, Brand, Product Marketing, Sourcing, Supply Planning, and external partners
  • Identify packaging improvement opportunities and develop data-driven business cases and tradeoff recommendations for leadership review
  • Manage packaging testing, validation, artwork change control, and implementation activities to ensure successful execution
  • Establish and maintain packaging documentation, specifications, and other governance processes that improve consistency and scalability
  • Identify and evaluate packaging improvement opportunities, developing business cases and recommendations based on operational, financial, and patient impact
  • Partner with external packaging suppliers, testing laboratories, and engineering partners to develop, validate, and implement packaging solutions

Skills

  • 5+ years of experience leading cross-functional programs or projects in supply chain, operations, manufacturing, product commercialization, packaging, or a related field
  • Experience working with packaging, product commercialization, manufacturing, pharmaceutical, medical device, or consumer products is required
  • Proven ability to manage multiple complex initiatives while keeping stakeholders aligned and projects moving forward
  • Strong program and project management skills with exceptional organization and follow-through
  • Excellent communication skills with experience presenting recommendations, tradeoffs, and project updates to cross-functional partners and leadership
  • A structured, analytical approach to problem-solving with the ability to translate data into practical business recommendations
  • Experience building operational workflows or driving continuous improvement initiatives
  • Experience working with suppliers, contract manufacturers, testing laboratories, or other external partners

Benefits

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness
  • Competitive equity package (as applicable)
  • Supporting the flexibility to work anywhere in the United States
  • For Ro’ers in the tri-state (NY) area, joining us at HQ on Tuesdays and Thursdays
  • For those outside of the tri-state area, in-person collaborations throughout the year (i.e., during team on-sites)

Company Overview

  • Ro is a healthcare platform that combines digital medical consultations, laboratory services, and pharmaceutical fulfillment. It was founded in 2017, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://www.ro.co.
  • Company H1B Sponsorship

  • Ro has a track record of offering H1B sponsorships, with 1 in 2026, 8 in 2025, 6 in 2024, 5 in 2023, 12 in 2022, 4 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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