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[Remote] Patient Financial Representative

Remote · Sweden Full-time

Note: The job is a remote job and is open to candidates in USA. BayCare Health System is hiring a Patient Financial Representative to help patients navigate their financial responsibilities. The role administers patient accounts, handles billing and collections, responds to inquiries, and supports accurate payment and account documentation.

Responsibilities

  • Administration of patient accounts which includes billing, collections, customer service, and cash applications
  • Documents patient account activity, posts payments, implements billing guideline changes and identifies trends at a payer specific level
  • Follows all established policies, procedures, industry regulations and operational standards
  • Researches, resolves and responds to patient inquiries involving accounts, payments and balances
  • Follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance
  • Performs other duties as assigned

Skills

  • The successful candidate will possess strong interpersonal and communication skills, excellent organizational abilities, proficiency with computer systems
  • Required Education: High School Graduate or GED Equivalent
  • Required Experience: 1 year of customer service

Benefits

  • Remote role with quarterly in-office meetings required; must reside in Florida
  • Health, dental, and vision benefits
  • Paid time off
  • Tuition reimbursement
  • 401k match and additional yearly contribution
  • Team award bonus
  • Community discounts

Company Overview

  • BayCare is a leading not-for-profit academic health care system that connects individuals and families to a wide range of services at 16 hospitals, including a children’s hospital, and hundreds of other convenient locations throughout the Tampa Bay and central Florida regions. It was founded in 1997, and is headquartered in Clearwater, Florida, USA, with a workforce of 10001+ employees. Its website is https://baycare.org/bmg.
  • Company H1B Sponsorship

  • BayCare Health System has a track record of offering H1B sponsorships, with 3 in 2026, 7 in 2025, 10 in 2024, 7 in 2023, 6 in 2022, 7 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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