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[Remote] Principal Data Analyst

Remote · United Arab Emirates Full-time

Note: The job is a remote job and is open to candidates in USA. Tendo is hiring a Principal Data Analyst to analyze hospital quality performance and national rankings and ratings programs for health system customers. The role applies quality-measure methodology, risk adjustment, and Medicare claims data to explain performance and identify improvement opportunities, while leading analytics tools and standards and advising customers and internal teams.

Responsibilities

  • As a Principal Data Analyst, you will lead analysis of hospital quality performance and national rankings and ratings programs for current and prospective health system customers, including CMS Star Ratings, U.S. News & World Report Best Hospitals, Leapfrog, and CMS pay-for-performance programs (HRRP, HAC, VBP)
  • You will apply deep expertise in quality measure methodology, risk adjustment, and Medicare claims data to replicate program methodologies, explain what is driving a customer's results, and identify the improvement opportunities with the greatest impact on their scores and rankings
  • You will own the design of dashboards and benchmarking tools, and set standards for methodological rigor and validation across the team
  • You will serve as a senior analytic voice in pre-sales, sales, and ongoing customer engagements, presenting findings directly to customer quality and executive leadership
  • You will also mentor analysts and partner with Data Scientists and Process Improvement Consultants to shape how Tendo delivers analytic value
  • Own data sourcing, cleaning, and quality assurance, and set the validation standards the team uses for all analytic outputs
  • Design, build, and maintain reporting, dashboard, and benchmarking tools, and set visualization standards for customer-facing work
  • Present findings and recommendations to customer and internal leadership, supporting pre-sales, sales, renewals, and ongoing customer engagement
  • Partner with Data Scientists and Process Improvement Consultants on methodology, project scoping, and delivery
  • Mentor analysts, review their work for accuracy and quality, and help build repeatable analytic processes for the team

Skills

  • Bachelor's degree in Computer Science, Engineering, Statistics, or Health Sciences
  • Master's degree in Public Health, Epidemiology, Statistics, or a related quantitative field
  • Equivalent work experience with a portfolio of relevant analytic projects
  • 7+ years of experience in healthcare data analytics, with a focus on hospital quality measurement, clinical outcomes, or performance improvement
  • Hands-on experience with one or more national quality rankings or ratings programs, such as CMS Star Ratings, USNWR Best Hospitals, Leapfrog, Vizient Quality & Accountability, or CMS value-based programs (HRRP, HAC, VBP)
  • Experience working with Medicare claims (MedPAR, Standard Analytic Files) and CMS public reporting data (e.g., Care Compare, Provider Data Catalog)
  • Demonstrated experience leading analytic projects end to end, from scoping through delivery
  • Experience presenting findings and recommendations to senior leadership or customer executives
  • Advanced SQL and proficiency in Python or R for data analysis
  • Expertise in business intelligence and data visualization tools, with the ability to set dashboard and reporting standards
  • Strong command of statistical methods, benchmarking, and performance measurement
  • Ability to translate ambiguous business and customer questions into clear analytic plans
  • Ability to communicate complex findings clearly to executive and non-technical audiences
  • Experience mentoring analysts and reviewing their work for quality and accuracy
  • Experience in a customer-facing, consulting, or pre-sales analytics role
  • Six Sigma or Lean certification
  • Experience with Tableau, Looker Studio, Plotly/Dash, or similar visualization platforms
  • Experience with cloud data platforms (AWS, GCP, or Azure)
  • Familiarity with Jupyter Notebook and collaborative analytics workflows
  • Advanced proficiency in Excel/Google Sheets and PowerPoint/Google Slides
  • Experience with Smartsheet or similar project management tools
  • Tableau/Google Data Studio/Plotly/Dash
  • Pycharm, VSCode, Sublime Text, Atom, etc

Benefits

  • Equity package
  • Annual bonuses
  • For full time employees: full health benefits (medical, dental, and vision)
  • For full time employees: flexible spending and health savings accounts
  • For full time employees: company paid life insurance
  • For full time employees: company paid short-term and long-term disability
  • For full time employees: company equity
  • For full time employees: voluntary benefits
  • For full time employees: 401(k)
  • For full time employees: company paid holidays
  • For full time employees: flexible time off
  • For full time employees: an employee wellness program (“Breathe”)

Company Overview

  • Tendo's mission is to become the trusted connection between patients, clinicians, and caregivers by creating software. It was founded in 2020, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 51-200 employees. Its website is https://www.tendo.com.
  • Company H1B Sponsorship

  • Tendo has a track record of offering H1B sponsorships, with 1 in 2026, 2 in 2025. Please note that this does not guarantee sponsorship for this specific role.
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