Note: The job is a remote job and is open to candidates in USA. Lumen Technologies is a trusted network for the AI-powered world, providing high-performance connectivity across cloud, edge, and AI workloads. The Principal Software Development Engineer will plan, design, and build complex ServiceNow solutions, focusing on integrations with external systems and ensuring smooth data flow.

Responsibilities

• Architect, design, and implement high-impact integrations across enterprise systems, ensuring data flows smoothly between ServiceNow and external systems, bi-directionally, in a complex cloud architecture
• Must have direct, real-world experience building highly complex bi-directional integrations within ServiceNow
• Experience with tools such as APIGEE and Kafka is a major plus (especially those tools specifically)
• Utilize inbound Scripted REST APIs (SRAPIs), outbound REST Messages/Methods IntegrationHub, MID Servers, Credential Aliases and other tools to build scalable integrations, handling everything from initial API setup to monitoring for performance and troubleshooting
• Act as a true technical architect and developer, collaborating with multiple teams to define integration requirements and ensure best practices are applied
• Provide mentorship to other developers and serve as an expert for all things ServiceNow and SN integration
• Debug and optimize integrations for performance, stability, and maintainability

Skills

• 8+ years of experience with ServiceNow development, ServiceNow integrations and custom API development
• Expertise in REST, pub/sub/queueing systems, OAuth, and other web technologies
• Proficiency in JavaScript and ServiceNow's scoped applications
• Experience with MID Server setup and configuration
• In-depth understanding of ServiceNow's data models and CMDB
• Experience with the SN CSM application/module
• Must be able to do a bit of complex data architecture and identify potential architectural pitfalls before putting code to canvas
• Must have the ability to obtain Security Clearance
• Experience with tools such as APIGEE and Kafka is a major plus (especially those tools specifically)

Benefits

• Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Company Overview