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[Remote] Product Marketing Manager - Expert Call Services

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. AlphaSense is hiring a Product Marketing Manager for its Expert Call Services business. The role owns go-to-market positioning, messaging, campaigns, cross-sell initiatives, and performance tracking to grow awareness and adoption of the service.

Responsibilities

  • Positioning and Messaging: Own the development of compelling messaging that differentiates ECS from other expert network providers, building positioning documents and frameworks that resonate with the target buyer
  • Voice of the Customer: Gather and synthesize customer feedback, surfacing insights that influence product roadmap, messaging, and go-to-market strategies
  • Market and Competitive Analysis: Track industry trends and the competitive landscape, flagging shifts that may require an updated approach or help inform product roadmap and positioning and messaging updates
  • Go-to-Market Execution: Own and drive campaigns that build ECS awareness and support call volume and velocity goals, along with cross-sell & expansion, partnering with marketing and revenue teams to bring them to life end-to-end
  • Product Collaboration: Partner closely with product managers to stay informed on roadmap developments and support strategic initiatives within ECS business
  • Business Partnership: Work alongside the ECS business team to understand and evaluate new GTM opportunities as the offering evolves
  • Performance Tracking: Monitor and interpret key business metrics related to revenue, pipeline, and product adoption, and use those insights to recommend improvements to existing strategies

Skills

  • 3-5 years in product marketing
  • Comfortable owning messaging, campaigns, and launches
  • Builds strong relationships across marketing, enablement, product, revenue and business teams to drive GTM execution
  • Able to independently identify differentiators and translate market and customer insights into clear positioning and messaging
  • Experience using customer insights to shape messaging and campaigns, and GTM recommendations
  • Experience owning or heavily driving product launches from planning through measurement
  • Working knowledge and experience of growth tactics and product-led growth strategies
  • Strong verbal and written communication, with the ability to turn complex concepts into clear and compelling messaging
  • Ability to synthesize data into insights and recommendations that improve GTM performance
  • Ideally within a high-growth SaaS environment
  • Background in financial services or expert networks
  • With a general acumen for financial content and industry research

Benefits

  • You may also be offered a performance-based bonus
  • You may also be offered equity
  • You may also be offered a generous benefits program

Company Overview

  • AlphaSense is a platform harnessing AI to deliver insights, helping professionals make informed, impactful decisions. It is a sub-organization of AlphaSense. It was founded in 2008, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.alpha-sense.com/.
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