Note: The job is a remote job and is open to candidates in USA. Filament Games creates educational games and technology solutions to modernize education and revolutionize learning. The Production Manager will lead the production organization, oversee people and processes, manage resource allocation and project health reporting, and support the delivery of educational games on schedule and budget. The role also drives operational improvements through automation and AI-assisted workflows.

Responsibilities

• Production Team Leadership: Supporting a stable of effective producers, running the weekly production cadence, and serving as the studio's primary escalation point for production questions
• Resource Allocation and Planning: Owning studio-wide allocation across all active projects in partnership with functional managers, advising on appropriate studio headcount based on deal flow
• Reporting and Studio Visibility: Delivering the monthly Project Health Report, disseminating client feedback, and overseeing biweekly sprint reports
• Process Ownership: Maintaining and iterating on our development processes, division of labor, and documentation
• Operations Support: Overseeing A/V production, playtesting, QA coordination, and project accounting support in collaboration with the relevant departments
• Automation and AI Leverage: Continuously streamlining and improving studio operations work using AI tooling — turning recurring tasks, reports, documents, and estimates into automated or AI-assisted workflows. Filament's leadership team has transformed the way it works with AI tools, and continues to evolve our process daily. This role is expected to be a driver of that work, not a passenger
• Lead the production team day to day: serve as the main contact for general production questions, run the weekly production call, and work with Account Managers and functional managers to triage project issues
• Project and/or Account manage projects: fulfill the role of Project Manager and, in some cases, Account Manager on individual projects (direct allocation will vary but expect ~50% FTE allocation to individual projects on average)
• Maintain and grow (as needed) a stable of effective game producers, including hiring, coaching, career development, and performance conversations
• Own the studio allocation plan: maintain the allocation model, meet regularly with functional managers, lead the biweekly allocation meeting, and flag staffing risks early
• Produce and post the monthly Project Health Report and own the client temperature check process in partnership with Account Managers
• Oversee the smooth operation of the QA and A/V departments, including A/V scheduling, voice talent casting and delivery, SFX sourcing, contractor relationships, and drafting A/V contracts for account manager review. (The QA team manager reports to this role.)
• Track and coordinate playtesting across active projects
• Support the accounting department by maintaining project schedule earn reports and keeping project billing accurate
• Support the sales team with production input on estimates, budgets, and proposed teams
• Ensure that project teams deliver all necessary materials and support to the marketing team
• Provide first-line HR support to the production team and QA manager
• Identify recurring operational work and replace it with AI-assisted or automated workflows, partnering with our engineering leadership on internal tooling

Skills

• 10+ years of experience in games, ed tech, or comparable software product development
• 5+ years managing people directly, including managing other producers or project leads
• Demonstrated experience building project budgets, allocating resources across multiple concurrent projects, and reporting out project health to executives
• A history of diverse roles over the course of your career — for example, QA manager and account executive, or software engineer and producer
• Experience running agile/scrum development teams in a digital task tracker such as Jira
• Experience utilizing AI tools (Claude, Cursor, ChatGPT, Copilot, or similar) in a professional setting, including building something reusable with them
• Excellent written and verbal English, and polished presentation skills
• Polished employee relations skills and working knowledge of common HR dos and don'ts
• Spreadsheet badassery — proficiency with building models, not just filling in cells
• Strong command of scheduling and allocation tooling (Google Sheets, Smartsheet, Microsoft Project, or similar)
• Hands-on expertise with Jira or an equivalent scrum task tracker, and with a documentation wiki such as Confluence
• Ability to interpret a profit and loss statement for a project or line of business
• Comfort building or specifying lightweight automations — AI agents, skills, scripts, or integrations — and partnering with engineers to take them further. You use AI tools as a default part of your workflow, can write effective prompts and reusable instructions, know where AI belongs and where it doesn't, and can spot a manual process that should be an automated one
• Sound judgment on data privacy and appropriate tool use, especially given our work with children's educational products (COPPA/FERPA-adjacent contexts)
• Previous employment in the educational game industry
• Previous teaching experience
• QA or A/V production experience
• Executive production, sales, or account management experience
• Experience collaborating with web development or devops teams
• Active participant in one or more relevant industry groups

Benefits

• Health/dental/vision care
• A Flexible Spending Account
• 401k retirement plan
• Profit sharing
• Unlimited paid time off

Company Overview