Note: The job is a remote job and is open to candidates in USA. Stripe is hiring a Program Manager, Risk Operations to define, own, and execute strategies for large-scale regulatory initiatives across a portfolio of global projects. The role drives operational improvements, coordinates cross-functional teams, and translates regulatory requirements and user feedback into scalable processes and better outcomes.

Responsibilities

• Own and execute high-stakes global programs end-to-end, from initial strategy and scoping to project planning, day-to-day tracking, and change management
• Drive step-change improvements in our operational processes, rolling up your sleeves to build systems and workflows that directly improve business outcomes and top-line metrics
• Bridge compliance and commercial strategy by partnering with GTM and account leadership to turn complex regulatory requirements into a competitive advantage that builds deep user trust
• Build and run operating models across diverse cross-functional teams (including Product, Engineering, Legal, Risk, and Compliance), keeping highly distributed workstreams aligned and accountable
• Serve as a trusted advisor by preparing strategic reviews for senior stakeholders and managing critical escalations
• Translate user friction into program evolution by establishing structured, data-driven approaches to gather user feedback and turning those insights into actionable product and operational improvements
• Diagnose and resolve systemic operational gaps before they impact our users, building self-healing processes and scalable internal infrastructure
• Champion Stripe’s Operating Principles by fostering a high-performance culture that values rigorous thinking, rapid execution, and putting users first

Skills

• 6+ years of experience in Program Management, Strategy & Operations, Management Consulting, or Go-to-Market (GTM) Strategy in a fast-paced, high-growth environment
• Proven ability to work independently as an individual contributor, managing complex, multi-stakeholder project plans and deliverables from inception to completion
• Excellent written and verbal communication skills; a proven ability to distill highly complex, technical, or regulatory topics into clear, succinct, and persuasive narratives to external and senior audiences
• Deep experience designing, launching, and scaling complex cross-functional operating models, feedback loops, and PMO frameworks
• A high willingness to learn, adapt quickly to changing environments, and actively seek and act on feedback to continuously improve
• 3+ years of experience in high-growth technology or fintech environments
• Prior experience working alongside Engineering, Product, Legal, Compliance, and GTM/Sales
• Experience leveraging data visualization tools and analytical frameworks to back up strategic decisions and measure program success

Company Overview

Company H1B Sponsorship