All roles

Open role

[Remote] Program Manager, Service Quality

Remote · Netherlands Full-time

Note: The job is a remote job and is open to candidates in USA. Synergis is recruiting for a Program Manager, Service Quality role supporting a Sales Readiness Go-to-Market team. The role drives operational excellence, manages global Sales Readiness programs, coordinates learning initiatives, and tracks and communicates program results.

Responsibilities

  • Project management (develop plan, timelines, own completion of milestones) for global Sales Readiness programs
  • Create and execute Sales Readiness communication plans
  • Own LSS Sales Readiness microsites (type, branding, keeping current)
  • Build and publish dashboard of program success (measure and track progress, identify misses, create plan to improve/solve)
  • Proactively identify, communicate and mitigate project risks
  • Coordination and logistical support for learning programs (offsites, summits, kick-offs)
  • Use problem solving skills to logically structure ambiguous problems
  • Learn quickly, be proactive, and assume ownership for broad tracks of work

Skills

  • Bachelor's Degree
  • 6+ years project management experience
  • 6+ years of sales experience in a closing role or sales readiness or learning & development or management consulting
  • Analytical in your approach to understanding business impact of our Sales Readiness programs
  • Expertise in project management
  • Experience leading multiple projects and successfully meeting deadlines with little supervision
  • Strong executive presence including the ability to set clear expectations and hold co-workers accountable for meeting commitments
  • Communication (written and oral) – demonstrated ability to write concise, clear, effective emails and build strong presentations
  • Strong interpersonal and collaboration skills
  • Attention to detail – strong organization, ability to close the loop, low tolerance for error
  • Technologically savvy – experience with an LMS and with SharePoint preferred
  • Ability to thrive in a highly collaborative, agile environment
  • PMP Certified

Benefits

  • For full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Company Overview

  • Synergis is a staffing and recruiting company specializing in information technology staffing services. It was founded in 1997, and is headquartered in Alpharetta, Georgia, USA, with a workforce of 201-500 employees. Its website is http://synergishr.com.
  • Company H1B Sponsorship

  • Synergis has a track record of offering H1B sponsorships, with 2 in 2025, 2 in 2024, 2 in 2023, 7 in 2022, 6 in 2021, 12 in 2020. Please note that this does not guarantee sponsorship for this specific role.
  • More open positions