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[Remote] Project Manager, Implementation Services

Remote · India Full-time

Note: The job is a remote job and is open to candidates in USA. Optum is a global healthcare organization that uses technology to help people live healthier lives and improve health outcomes. The Project Manager will lead customer-facing radiology and cardiology software implementations from kickoff through go-live and closure, coordinating cross-functional teams, managing project risks and deliverables, and maintaining stakeholder relationships.

Responsibilities

  • Lead multiple concurrent customer implementation projects from initiation through go-live and transition to support
  • Develop and maintain detailed project plans, schedules, risk registers, issue logs, and communication plans
  • Serve as the primary point of contact for customer project stakeholders
  • Coordinate activities across technical, clinical, operational, and business teams
  • Facilitate project kickoff meetings, status reviews, executive updates, risk reviews, and go-live planning sessions
  • Monitor project scope, schedule, milestones, dependencies, and deliverables
  • Identify and escalate implementation risks, issues, and scope changes
  • Drive accountability across project teams to ensure commitments and milestones are achieved
  • Manage project documentation and implementation artifacts in accordance with PMO standards
  • Support customer readiness activities, testing, training coordination, go-live planning, and project closure
  • Build strong working relationships with customer leadership, operational teams, and executive stakeholders
  • Contribute to process improvement initiatives and implementation best practices
  • Deliver clear and concise project updates to both customer and internal leadership teams
  • Accurate revenue forecasting

Skills

  • 3+ years of implementation project management experience
  • Experience leading customer-facing software, technology, healthcare, infrastructure, ERP, SaaS, or enterprise system implementations
  • Experience managing project scope, schedule, budgets, risks, dependencies, and stakeholder communications
  • Experience developing and maintaining project schedules and implementation plans
  • Proficiency with Smartsheet, Microsoft Project, Excel, PowerPoint, Visio, SharePoint, or equivalent project management tools
  • Demonstrated success managing cross-functional project teams and multiple concurrent projects
  • Proven solid facilitation, presentation, verbal, and written communication skills
  • Proven ability to operate independently in a fast-paced environment with limited direction
  • Proven ability to travel up to 25% or less as required
  • PMP certification
  • Healthcare information technology implementation experience
  • Experience supporting hospitals, health systems, imaging centers, or clinical organizations
  • Knowledge of healthcare workflows and clinical operations
  • Familiarity with radiology, cardiology, PACS, RIS, VNA, DMS, EMR/EHR, or related healthcare systems

Benefits

  • Product and implementation methodology training will be provided.
  • Career development opportunities.
  • Remote work from anywhere within the U.S. for U.S.-based hires.
  • Development for other roles you may be interested in.

Company Overview

  • Optum provides primary care and optical care services. It was founded in 1985, and is headquartered in Albuquerque, New Mexico, USA, with a workforce of 10001+ employees. Its website is https://nm.optum.com.
  • Company H1B Sponsorship

  • Optum has a track record of offering H1B sponsorships, with 185 in 2026, 648 in 2025, 559 in 2024, 620 in 2023, 851 in 2022, 593 in 2021, 438 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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