Note: The job is a remote job and is open to candidates in USA. Kforce is recruiting for a client seeking an IT Project/Program Manager. The role coordinates release readiness for single-tenant software delivery, including planning and validating customer deployments, managing schedules and dependencies, and communicating status across internal teams and customer stakeholders.

Responsibilities

• Coordinate release readiness activities across Engineering, Operations, Support, Customer Delivery, and other cross-functional teams to ensure customers are prepared for scheduled software updates
• Develop, maintain, and communicate release schedules, milestones, dependencies, risks, and readiness status across multiple concurrent customer deployments
• Validate customer and release data within scheduling and delivery systems, identifying discrepancies, missing information, scheduling conflicts, and other issues that could affect successful execution
• Analyze customer, deployment, and scheduling data to support release planning and decision-making
• Group customers into appropriate deployment cohorts based on readiness, dependencies, product components, sequencing requirements, and operational constraints
• Coordinate scheduling of multiple software components and activities required to successfully complete customer updates
• Track readiness criteria and proactively identify customers, dependencies, or activities that may put planned deployment dates at risk

Skills

• Bachelor's degree or equivalent relevant professional experience
• 5+ years of project management, program coordination, release management, implementation, operations, or related experience in a technology environment
• Experience working with project management, scheduling, ticketing, reporting, or data-management tools
• Exceptional organizational skills and attention to detail, with demonstrated ability to manage numerous customers, schedules, dependencies, and deliverables simultaneously
• Strong data analysis skills, including the ability to work with large or complex datasets, identify inconsistencies, validate information, and translate data into actionable decisions
• Strong written and verbal communication skills, including the ability to communicate clearly with both technical and non-technical stakeholders
• Strong problem-solving and critical-thinking skills with the ability to identify risks, dependencies, and downstream impacts
• Demonstrated ability to coordinate work across multiple teams without direct authority
• Proven ability to work effectively through ambiguity, establish structure, and drive work toward resolution when processes or requirements are not fully defined
• Ability to manage competing priorities and deadlines in a fast-paced environment

Benefits

• Comprehensive medical, dental, and vision insurance for eligible employees
• HSA and FSA for eligible employees
• 401(k) for eligible employees
• Life, disability, and ADD insurance for eligible employees
• Salaried personnel receive paid time off
• Hourly employees on a Service Contract Act project are eligible for paid sick leave

Company Overview

Company H1B Sponsorship