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[Remote] Public Relations Account Manager

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. Suited Hospitality is a hospitality consulting agency hiring a Public Relations Account Manager to lead client accounts in fine dining and hospitality. The role develops and executes communications campaigns, builds media and brand-partnership relationships, leads events, and monitors campaign results.

Responsibilities

  • Lead and manage a roster of key client accounts within the fine dining and hospitality industries, ensuring exceptional service and client satisfaction
  • Develop and execute creative, results-driven communications campaigns that exceed client objectives and deliver high-impact media coverage that support the overall strategy
  • Maintain strong relationships with clients, keeping them informed of progress and results, and proactively addressing any issues or concerns
  • Support development of strategy for each client and execution
  • Cultivate relationships with key media outlets, journalists, and influencers within the fine dining/hospitality sector to secure strategic placements and coverage for clients
  • Develop and implement strategic brand partnerships
  • Ideate concepts for creative programming and support implementation
  • Lead Event Management
  • Monitor and analyze campaign performance and media coverage, providing clients with comprehensive reports and recommendations for future campaigns
  • Collaborate with internal team members, including content creators, digital marketers, event planners, and tourism boards to develop integrated campaigns that maximize client exposure and engagement
  • Stay abreast of industry trends, best practices, and emerging platforms to ensure clients are positioned as leaders in the industry
  • Attend and represent clients at industry events and networking opportunities as needed
  • Support crisis communications and issue mitigation
  • Brand Stewardship: Ensure all communications are consistent with brand guidelines, values, and visual standards
  • Support the development of a high-performing team
  • Implementation of best in class systems for continued innovation and efficiency

Skills

  • A minimum of 5 years of direct experience in these industries
  • Bachelor's degree in Public Relations, Communications, Marketing, or a related field
  • 5+ years of management level experience in public relations or communications
  • 5+ years of direct experience in high-end fine dining restaurants, luxury hotel properties, and/or high-end wineries
  • Proven track record of managing successful Communications campaigns and delivering high-impact media coverage for clients
  • Strong understanding of the fine dining and hospitality industries, including key media outlets, journalists, and influencers
  • Excellent verbal and written communication skills, with the ability to effectively convey complex ideas and information to diverse audiences
  • Strong interpersonal skills and the ability to build and maintain relationships with clients, media, influencers, and industry partners
  • Detail-oriented, with the ability to manage multiple projects and deadlines simultaneously
  • Creative and strategic thinker with the ability to execute in the short term and plan long term
  • Proficiency in PR and media monitoring tools, as well as Google Workspace, Dropbox, Slack, and Asana
  • Ability and willingness to learn and employ a variety of software applications
  • Ability to manage multiple projects and prioritize based on client and company needs
  • Extremely organized style and the ability to work efficiently in a variety of settings
  • With a focus on fine dining and hospitality preferred

Benefits

  • Health, dental, and vision insurance offered for full time employees, after a probationary period
  • Educational stipend
  • Tech stipend
  • Flexible paid time off after probationary period
  • Sick leave in accordance with state, local, and federal law
  • Professional development opportunities
  • Primarily remote work with occasional in-person meetings

Company Overview

  • Suited Hospitality provides consulting, marketing, training, and operations services for hospitality businesses. It was founded in 2020, and is headquartered in Mill Valley, California, USA, with a workforce of 2-10 employees. Its website is https://suitedhospitality.com.
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