Note: The job is a remote job and is open to candidates in USA. McGriff Specialty, a division of Marsh McLennan Agency, provides business insurance and employee health and benefits solutions. The Quality Assurance Analyst will support the Offshore Business Operations Team by conducting quality assurance reviews, identifying improvement or compliance opportunities, and consulting with stakeholders on implementation plans to maintain high-quality standards.

Responsibilities

• Conduct quality assurance reviews to identify opportunities for improvement or potential compliance-related deficiencies
• Communicate with stakeholders and consult on implementation plans to ensure the firm’s high-quality standards are achieved

Skills

• • College Degree or equivalent education, training and work-related experience
• • Three years of experience within the Employee Health and Benefits industry
• • Highly effective written/verbal communication and facilitation skills
• • Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals
• • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• • Knowledge of Employee Health and Benefits specific systems and applications

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities
• Health and welfare benefits
• 401K savings and other retirement programs
• Employee assistance programs
• Performance-based incentives may be available

Company Overview