Note: The job is a remote job and is open to candidates in USA. JD Power is hiring a Quarterly Planning and Operations Analyst to lead quarterly planning and delivery practices across its Analytics organization. The role coordinates cross-functional product development, tracks operational KPIs, and drives retrospectives and continuous improvement for data-, AI-, and ML-based products.

Responsibilities

• Facilitate program increment quarterly planning events to align teams on a shared mission, objectives and delivery commitments each quarter. Lead inspect & adapt workshops, facilitating quantitative and qualitative retrospectives and executing on improvement ideas
• Track and communicate metrics like completion rates, program predictability, to provide transparency and drive continuous improvement
• Leading end-to-end program delivery by coordinating across multiple teams and functions, adapting to methodologies as needed including Agile, hybrid, and data platform-specific workflows
• Building, maintaining, and owning the committed project plan and schedule, distinct from the product roadmap, and ensuring milestones are met with transparency and rigor
• Drive adoption and maturity of product planning practices across the organization
• Applying a hybrid toolkit – technical project management, agile delivery, and business analysis to address the specific needs of each workstream
• Bring technical project management expertise to address engineering and AI challenges, working closely with technical leads and data scientists to monitor development progress and ensure alignment between business objectives and technical execution
• Partner with Analytics leaders to set annual KPI objectives for year-on-year improvements. Proactively measure and report out on those KPIs and partner with technical teams to uncover root causes, implement retrospective actions and identify risks and countermeasures

Skills

• 5-8 years of project management experience
• Highly accountable, you own your commitments, follow through without being chased, and hold others to the same standard
• A self-starter who can operate with limited direction, identify what needs to happen next, and move without waiting to be told
• Strong communication skills, able to distill complex program status into clear, concise updates for leadership audiences, both written and verbal
• Experience in technology-centric environments (software development, IT, or data) with a history of bridging business objectives and technical execution
• Proficiency in both Agile and Waterfall methodologies, generally speaking; experience with Jira, Smartsheet, Microsoft Project, or similar SDLC and PM tools
• Demonstrated experience applying AI tools to program and project management workflows, and a track record of proactively exploring and adopting emerging AI capabilities to improve team productivity and decision-making
• Strong RAID discipline, schedule management, budget oversight, and the instinct to track details without losing sight of the bigger picture
• Comfortable managing multiple workstreams concurrently in a fast-paced, matrixed environment
• North American based
• Availability to work across a distributed global team
• Candidates must be legally authorized to work in the country where employment is offered
• JD Power does not provide employment sponsorship for this position
• Proficiency in SAFe a plus
• Bachelor's degree preferred
• PMP certification a plus

Benefits

• As a virtual-first company, we offer flexible work arrangements
• Opportunities for learning and development

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