Note: The job is a remote job and is open to candidates in USA. Jerry is hiring an Inside Sales Associate for its Customer Operations team, which supports customers shopping for or managing insurance policies. The role combines sales and service, helping customers find appropriate coverage, processing policy requests, and sharing feedback to improve the product.

Responsibilities

• Taking great care of our customers. Our team members don't just answer the question asked — they catch the thing the customer didn't know to ask about. A coverage gap. A discount they qualify for. A renewal about to spike
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders who need something changed
• Getting deep on the product. With a large panel of insurance companies to work from, knowing which one fits which customer is the craft of this job. Our app evolves constantly too, and knowing it inside out makes you the person customers trust to navigate it
• Problem solving to remove barriers between a customer and the right coverage
• Processing service requests — vehicles, drivers, lienholders, policy documents
• Making the product better. Tell us what you're hearing. The feedback loop here is short enough that you'll see your suggestions ship

Skills

• Genuinely friendly and positive attitude and willingness to work as a team
• Strong work ethic
• Strong problem solving skills
• Strong communication skills
• Jerry.ai is only able to hire full-time hourly employees who currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA
• Prior work experience in customer service, sales, or hospitality is a plus, but not required

Benefits

• Medical, dental, and vision insurance
• 401K match
• Paid vacation time
• Equity (stock options)
• Flexible scheduling: a 5-day, 8-hour or a 4-day, 10-hour work week
• Fully remote, with work equipment provided
• We pay for your P&C insurance license if you don’t have one yet
• Sales: uncapped commissions
• Paid parental leave
• Wellness benefits

Company Overview