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[Remote] Remote Post -Sales Security Systems Engineer - Access Control & CCTV

Remote · Chile Full-time

Note: The job is a remote job and is open to candidates in USA. i2G specializes in advanced physical electronic security and life safety solutions, including surveillance, access control, intrusion detection, biometrics, and enterprise technology integrations. The Post-Sales Security Systems Engineer designs and supports security solutions, develops installation and close-out documentation, manages technical information requests and permitting, and provides field support for access control and CCTV projects.

Responsibilities

  • System Implementation: Design and develop engineering solutions for complex system installations, upgrades, and enterprise-level conversions
  • Mastery of Infrastructure: Maintain a deep understanding of standard Electronic Security technology (ACS, IDS, FDS, CCTV) and the underlying IT architecture (databases, server hardware, and networking)
  • BOM Scrubs: Perform rigorous "scrubs" of Bills of Materials to ensure all equipment is technically compatible and accurate prior to procurement
  • Installation Packages: Create and manage critical installation documentation, including Wiring Diagrams, Programming Sheets, and Device Schedules.
  • CAD Collaboration: Self-create or collaborate with the CAD Department to produce high-fidelity floor plans, riser drawings, and detail drawings
  • Project Close-out: Ensure project integrity by creating comprehensive As-Built documentation and O&M (Operations & Maintenance) manuals for client hand-off
  • RFI Management: Lead the issuance and tracking of Requests for Information (RFI) to resolve technical discrepancies during the build phase
  • Permitting: Facilitate the technical documentation required for local permitting and compliance with industry standards
  • Field Support: Provide high-level technical support for on-site team members to troubleshoot real-time installation challenges
  • Technology Adoption: Support management in documenting and implementing "Next-Gen" tech (Biometrics, Radar, Anti-Drone) for existing and new clients
  • Vendor Expertise: Maintain active familiarity with industry leaders (Genetec, Lenel, Milestone, etc.) and emerging security trends

Skills

  • A minimum of 3-7 years previous experience in the industry
  • Experience in the design and planning of access control and video systems
  • Associate or bachelor's degree in relevant field preferred or applicable amount of experience in the appropriate field may be substituted for the educational background
  • Professional Electronic Security Certifications or training (Lenel, Genetec, C-Cure. Avigilon, Axis, Bosch, Milestone, etc.) preferred

Benefits

  • Remote work arrangement

Company Overview

  • Kastle is a leading provider of property technology solutions, protecting commercial real estate, multi-family residential, global enterprises, educational institutions and critical government facilities. It was founded in 1972, and is headquartered in Falls Church, Virginia, USA, with a workforce of 501-1000 employees. Its website is http://kastle.com.
  • Company H1B Sponsorship

  • Kastle Systems has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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