Note: The job is a remote job and is open to candidates in USA. 24-MAG LLC is offering a part-time consulting opportunity for a Salesforce and HubSpot Administrator focused on SaaS revenue systems. The role audits and administers CRM configurations, reconciles data across revenue platforms, resolves policy and system conflicts, and documents governance recommendations for more reliable workflows.

Responsibilities

• Audit CRM and integrated revenue systems for contradictions, obsolete policies, duplicate records, and operational inconsistencies
• Review CRM configuration across fields, flows, validation rules, objects, permissions, and related administrative components
• Identify areas where current system behaviour no longer reflects documented or intended business processes
• Analyse duplicate entities, outdated automation, incorrect permissions, and other sources of operational drift
• Apply hands-on CRM expertise when assessing complex system configurations
• Analyse conflicting business rules and determine which policies or operational logic should take precedence
• Document clear, actionable reasoning behind recommended system and policy decisions
• Navigate ambiguous or undocumented operational scenarios requiring professional judgement
• Identify legacy policies or automations that may continue to affect current workflows
• Support consistent handling of exceptions, grey areas, and cross-system dependencies
• Assess and reconcile underlying data across CRM and connected revenue platforms
• Clarify the intended state of customer, account, entitlement, billing, and related operational information
• Evaluate impacts across systems such as billing, subscription management, CPQ, ticketing, project tracking, and integration platforms
• Work with SQL, APIs, system data models, and cross-system data relationships where relevant
• Identify discrepancies that may affect reporting, workflow reliability, or operational accuracy
• Draft precise operational prompts and guidance for handling complex SaaS data and system scenarios
• Document recommended changes as well as areas intentionally left unchanged
• Explain technical and operational reasoning clearly for both technical and non-technical stakeholders
• Contribute recommendations for CRM design, optimisation, and sustainable governance
• Help establish transparent and reproducible decision-making across CRM and revenue-system workflows

Skills

• 4–6 years of hands-on CRM administration, implementation, or revenue-systems experience
• Strong practical experience with Salesforce, HubSpot, Microsoft Dynamics 365, or comparable CRM platforms
• Proven track record of independently leading CRM implementations, migrations, consolidations, or rollouts
• Extensive experience configuring fields, flows, validation rules, objects, permission sets, and related CRM functionality
• Working knowledge of at least two adjacent revenue or operational systems such as billing, subscription management, CPQ, ticketing, project tracking, or integration middleware
• Comfortable working at the data layer with SQL, APIs, system data models, and cross-system reconciliation
• Strong operational judgement when evaluating conflicting policies, system logic, and cascading changes
• Excellent professional English communication skills
• Ability to document technical reasoning and operational policy decisions clearly and precisely
• Experience within SaaS environments, particularly regulated industries or complex multi-product businesses, is advantageous
• Relevant certifications are advantageous

Benefits

• Fully remote

Company Overview