Note: The job is a remote job and is open to candidates in USA. Trilyon, Inc. is recruiting for a Safeguards Enforcement Operations Specialist focused on maintaining the integrity of AI systems. The role reviews and labels content, enforces policy guidelines, supports customer appeals, and collaborates across teams to identify trends and improve safety mechanisms.

Responsibilities

• Review customer signals, user exchanges, and code to identify potential policy violations
• Enforce established Safeguards workflows and policy guidelines with precision and care
• Collaborate with Strategy Analysts, Policy Managers, and Threat Intelligence Investigators to:
• Identify emerging trends
• Highlight potential policy gaps
• Flag content for classifier refinement
• Produce comprehensive weekly reports on operational workflows
• Handle customer communications and appeals related to policy enforcement
• Provide surge review support and content labeling when team needs arise
• Triage and respond to cross-functional requests, offering timely assistance and insights

Skills

• Are a quick learner with the ability to adapt rapidly to changing environments
• Demonstrate proactivity and strong independent work capabilities
• Consistently meet deadlines and deliver high-quality work
• Possess exceptional verbal and written communication skills
• Thrive in collaborative team settings
• Have a keen eye for detail and systematic approach to complex tasks
• Show genuine interest in AI safety and ethical technology development
• Experience in content moderation, Trust & Safety, Safeguards, or related fields
• Familiarity with policy enforcement in digital platforms
• Understanding of AI ethics and responsible technology deployment
• Background in analyzing user behavior and identifying potential risks

Benefits

• WFH with occasional ability to travel to SF, DC, NYC preferred

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