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[Remote] Sage Intacct Consultant (Post Go-Live)

Remote · Egypt Full-time

Note: The job is a remote job and is open to candidates in USA. Alliance Solutions Group is hiring a Sage Intacct Consultant to guide clients through implementation, configuration, training, and ongoing post-go-live support. The role serves as a primary technical resource, helping clients configure systems, resolve issues, and improve their processes while building long-term client relationships.

Responsibilities

  • Lead and manage Sage Intacct implementations following Alliance's prescribed implementation methodology, keeping projects on time and on budget
  • Analyse and document system and business requirements, translating client needs into scalable Sage Intacct configurations
  • Set up and configure Sage Intacct modules according to client-specific requirements, including third-party integration tools
  • Develop test scripts to support client testing phases and validate system configurations prior to go-live
  • Develop reports and dashboards within Sage Intacct tailored to each client's reporting needs
  • Train end-users on Sage Intacct functionality, ensuring a smooth and confident transition to the new system
  • Provide ongoing technical support to clients post-go-live, managing and resolving support tickets in a timely manner
  • Build and maintain long-term "Client for Life" relationships — serving as a trusted advisor well beyond the initial implementation
  • Make proactive recommendations for new processes and procedures that improve client outcomes
  • Manage multiple client engagements simultaneously, ensuring deadlines and quality expectations are consistently met
  • Work closely with the sales team and other support team members to coordinate project tasks and ensure seamless handoffs
  • Provide regular written project status updates for internal teams and clients
  • Collaborate with developers and team members to define and prioritize client enhancement needs
  • Research and escalate complex software issues, identifying improvements and opportunities for resolution
  • Contribute to the development of internal processes, templates, best-practice documentation, and the knowledge base library

Skills

  • 1+ years of experience in ERP software consulting or implementation
  • Strong accounting background — able to intelligently discuss accounting concepts and understand the financial processes behind the systems being configured
  • Exceptional written and verbal communication skills with impeccable client service instincts
  • High emotional intelligence — this role requires both technical depth and the ability to build trust with clients across diverse industries
  • Strong organisational skills with the ability to manage multiple engagements simultaneously without losing quality or responsiveness
  • Solid aptitude for ERP software products and comfort learning new platforms quickly
  • Ability to thrive in a fast-moving, growth-oriented environment with an expanding client base
  • Bachelor's degree in Computer Science, Information Technology, Business Technology, Accounting, or a related field (or equivalent experience)
  • Proficiency in Microsoft Office 365 and standard collaboration tools
  • Sage Intacct experience strongly preferred
  • Hands-on experience with Sage Intacct implementation across multiple modules
  • Experience setting up and configuring third-party integrations with Sage Intacct
  • Familiarity with ConnectWise or similar ticketing/PSA platforms
  • Experience developing reports and dashboards within Sage Intacct
  • Background in construction, real estate, or property management — our core client verticals

Benefits

  • Performance-based bonuses
  • Medical, dental, and vision coverage
  • Generous PTO and company-observed holidays
  • 401(k) with employer match
  • Professional development opportunities
  • Fully remote role; employee primarily works from their home office

Company Overview

  • Alliance Solutions Group is an IT and software firm that specializes in software solutions for the construction and real estate industries. It is a sub-organization of Pine Services Group. It was founded in 2005, and is headquartered in Sarasota, Florida, USA, with a workforce of 51-200 employees. Its website is https://www.alliancesg.com.
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