Note: The job is a remote job and is open to candidates in USA. Pinnacle Consulting & Recruitment is recruiting for a contract-to-hire Salesforce Architect role focused on stabilizing and enhancing a newly launched donor and community engagement platform. The architect will lead technical delivery, resolve production issues, design enhancements, and provide direction to internal Salesforce administrators.

Responsibilities

• Own the technical architecture and ongoing improvement of the Salesforce platform
• Lead the transition from the implementation partner, including knowledge transfer and review of existing configuration, integrations, documentation, and outstanding issues
• Investigate production defects, identify root causes, and implement sustainable solutions
• Translate business needs into technical designs, actionable requirements, and enhancement plans
• Prioritize and delegate work to internal Salesforce administrators, providing technical guidance and reviewing completed work
• Lead hands-on configuration and complex enhancements while maintaining platform stability
• Establish testing, deployment, and documentation practices to support reliable releases
• Partner with business stakeholders to improve platform functionality, data quality, and user experience

Skills

• Experience serving as a Salesforce Architect with hands-on responsibility for solution design and delivery
• Strong architecture and implementation experience with Salesforce Nonprofit Cloud or Salesforce Education Cloud
• Experience designing and supporting Salesforce Experience Cloud solutions
• Demonstrated success stabilizing and enhancing Salesforce production environments following implementation or a major launch
• Strong troubleshooting skills across Salesforce configuration, automation, integrations, and data
• Experience translating complex business requirements into scalable Salesforce solutions
• Ability to understand donor, constituent, and community engagement workflows and translate them into effective platform capabilities
• Experience directing work, mentoring administrators, and maintaining accountability for delivery
• Strong communication skills and the ability to work directly with technical and business stakeholders
• Salesforce Grantmaking
• Salesforce Accounting Subledger
• Salesforce Marketing Cloud
• Titan
• Plauti
• Experience supporting fundraising, donor management, or constituent engagement solutions
• Apex development experience
• Salesforce Data Processing Engine (DPE) experience

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