Note: The job is a remote job and is open to candidates in USA. Neka Creative is hiring a Senior Account Manager to lead client relationships and contribute to strategic development. The role bridges clients and the creative team, overseeing project delivery, account growth, and financial performance.

Responsibilities

• Own and strengthen client relationships, serving as a trusted strategic partner
• Lead client meetings and confidently present strategies, recommendations and creative work on behalf of the team
• Identify opportunities to sustain and grow existing accounts
• Contribute to strategic thinking, planning and recommendations
• Develop thoughtful creative and project briefs that translate client objectives into clear direction
• Collaborate with the strategy and creative teams to guide work from concept through execution
• Consolidate client feedback and provide clear, actionable direction
• Develop and manage project plans, schedules, deliverables and approvals
• Manage assigned project budgets, scopes and financial performance
• Track and reconcile team hours, labor costs and project expenditures against approved budgets
• Anticipate budget overruns, scope changes and project risks, and proactively recommend solutions
• Coordinate internal and external resources to ensure successful project delivery

Skills

• At least 6 years of relevant experience
• At least 6 years of account management or client leadership experience
• Strong strategic thinking and an understanding of branding, marketing and creative development
• Exceptional written, verbal and presentation skills
• Experience managing project budgets, scopes and account profitability
• A proactive problem solver who takes ownership and works independently
• Excellent interpersonal skills and the ability to build lasting client relationships
• Technologically proficient and comfortable with project management, financial tracking and collaboration platforms
• A commitment to creativity, respect and inclusion
• Preferably in a creative, advertising or marketing agency
• Preferably within a creative agency

Benefits

• The role is primarily remote, with occasional in-person client and team meetings.

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