Note: The job is a remote job and is open to candidates in USA. Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Senior Consultant - LIMS role involves modernizing software for the life sciences industry by implementing Veeva's Quality solutions and ensuring customer success throughout the process.

Responsibilities

• Support the software implementation of Veeva Quality solutions through the assessment and review of new features
• Manage customer projects by ensuring that we are meeting the scope as outlined by customers, and ensure all escalations are managed to benefit customer success
• Support customers in the adoption of new features through conducting workshops and own design, prototype, configuration, and solutions
• Lead solutioning with configuration and manage the configuration of all solutions
• Ensure customer success at all stages of the implementation and beyond
• Mentor and develop team members in domain expertise, customer management, and best practices

Skills

• 7+ years of experience implementing LIMS systems
• Technical aptitude to comprehend and translate business requirements and create corresponding solutions
• Proven expertise in customer leadership and fostering a collaborative team environment
• Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see client success with solution implementation
• Travel for key customer engagements and internal meetings up to 50% with typical travel around 25%

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Company Overview

Company H1B Sponsorship