Note: The job is a remote job and is open to candidates in USA. Outer Biosciences is seeking a Senior Manager, Sales Operations & Revenue Analytics to build and scale sales and revenue operations supporting research partnerships with pharmaceutical, biotech, and beauty companies. The role will develop CRM processes, forecasting and pricing frameworks, commercial reporting, and operating practices in collaboration with business development, R&D, project management, and finance.

Responsibilities

• Scale Outer Bio’s existing CRM into the system the commercial team runs on, including pipelines, workflows, integrations, and dashboards
• Design and document the sales and revenue operations playbook, including deal stages, definitions, and processes for scoping, proposing, and contracting research studies and partnerships
• Build and maintain the company’s bookings and revenue forecast, connected to study milestones, laboratory capacity, and tissue supply
• Develop pricing and quoting tools for research studies and partnerships, and track margin by study and customer
• Segment target markets across pharma, biotech, and beauty, and build target-account lists to focus business development efforts
• Produce monthly commercial reporting and board-ready revenue metrics, and explain variance to plan
• Support live opportunities with account research, proposals, pricing, and contract terms
• Establish the commercial operating rhythm, and prepare the onboarding, tools, and compensation plans future sales hires will use

Skills

• Minimum Education: Bachelor's degree in business, finance, economics, science, or a related quantitative discipline
• Minimum of 5 years of relevant experience in sales operations, revenue operations, or commercial operations
• Experience in sales operations, revenue operations, or commercial operations, ideally at a CRO, scientific services, or life science tools company, or selling into beauty and personal care
• Proven experience building sales or revenue operations from the ground up, including process, CRM, forecasting, and reporting
• A hands-on builder with Salesforce Administrator certification and experience configuring objects, fields, flows, validation rules, and permission sets
• Advanced modeling skills in Excel or Google Sheets
• Ability to partner with scientists and translate technical work into clear commercial processes
• Excellent written, verbal, and executive communication skills
• Highly productive and resourceful, thrives in dynamic environments, and works effectively both independently and in a group
• Experience with SQL or a BI tool is a plus

Benefits

• A remote, US-based position

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