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[Remote] Senior Marketing Account Manager

Remote · New Zealand Full-time

Note: The job is a remote job and is open to candidates in USA. Tribute Technology is hiring a Senior Marketing Account Manager to serve as the marketing strategist for a dedicated book of funeral home clients. The role develops multichannel growth strategies, directs internal producers, and manages client relationships, retention, and performance outcomes across digital channels.

Responsibilities

  • Act as the lead marketing strategist for every client in your book of business, building a clear vision for growth and a multichannel plan to get there
  • Define what success looks like for each client, setting goals and KPIs tied to their business outcomes
  • Direct our internal team of producers to execute your strategy across social media, Google Ads, SEO, email automation, branding, and websites
  • Own a defined client list, with performance measured against retention, client satisfaction, and account growth targets
  • Deliver regular performance reporting, connecting results to strategy and recommending where to adjust, invest, or expand
  • Independently own client communication, running meetings with a clear agenda, action items, and follow-through
  • Balance a multi-client workload while consistently hitting deliverables and deadlines
  • Quickly learn the nuances of the death care profession so your strategies reflect how families choose a funeral home

Skills

  • 4–6 years of hands-on digital marketing experience across social media, Google Ads, SEO, email automation, branding, and web, with a track record of hitting performance targets for multichannel clients
  • Proven ability to build trusted, long-term client relationships that drive retention and account growth
  • Demonstrated success building trusted, long-term client relationships that drive retention and account growth
  • Experience managing both small business and enterprise-level accounts
  • Strong internal coordination skills, able to direct a team toward deliverables
  • Exceptional written and verbal communication skills, including presenting strategy and results to clients with confidence
  • Confidence handling difficult conversations, from pushing back on strategy to addressing performance concerns
  • Strong attention to detail across client deliverables
  • Relentless follow-up on outstanding tasks and client requests

Benefits

  • 401k Match
  • Cigna for health, vision, dental
  • PTO
  • Paid Holidays
  • Corporate Equipment
  • Outstanding collaborative work environment

Company Overview

  • At Tribute Technology, we help funeral professionals create meaningful, memorable experiences through innovative and thoughtful technology. It was founded in 2014, and is headquartered in Waunakee, Wisconsin, US, with a workforce of 201-500 employees. Its website is http://www.tributetech.com.
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