Note: The job is a remote job and is open to candidates in USA. Oracle is hiring a senior software engineer for Cloud Hardware Support (CHS). The role designs, builds, and operates cloud-native services for data center hardware operations, repair workflows, inventory, analytics, and operational management, while owning major features and collaborating with engineering and operations teams.

Responsibilities

• Design, develop, test, deploy, and operate cloud-native services that support OCI data center hardware operations, repair workflows, inventory processes, analytics, and operational management
• Build scalable backend services, APIs, workflows, and data integrations that connect operational systems into unified user experiences for technicians, managers, and support teams
• Develop software that transforms complex operational processes into guided, task-centric workflows with clear states, automated handoffs, validation steps, and measurable outcomes
• Contribute to systems that improve task prioritization, work assignment, technician productivity, inventory visibility, part readiness, and operational decision-making
• Implement reliable integrations with systems of record for ticketing, inventory, knowledge management, telemetry, and reporting while ensuring correctness, resiliency, and security
• Collaborate with product managers, designers, operations leaders, technicians, and partner engineering teams to understand field workflows and translate them into practical software solutions
• Participate in architecture and design reviews, make sound technical tradeoffs, and contribute to scalable designs that support global OCI growth
• Own major features and subsystems from design through production operation, including monitoring, alerting, incident response, root-cause analysis, and continuous improvement
• Write secure, maintainable, well-tested code and contribute to high engineering standards through code reviews, design documentation, testing strategies, and operational readiness practices
• Use data, metrics, and production signals to identify bottlenecks, reduce manual effort, improve service reliability, and increase the effectiveness of CHS repair and management workflows
• Help evolve engineering practices, operational practices, development processes, and ownership models within the team
• Mentor junior engineers through technical guidance, code reviews, design feedback, and examples of strong ownership and operational discipline

Skills

• Applicants are required to read, write, and speak the following languages: English

Benefits

• May be eligible for bonus and equity.
• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

Company Overview

Company H1B Sponsorship