Note: The job is a remote job and is open to candidates in USA. Zscaler seeks a Senior Project Manager, Professional Services to lead enterprise customer deployments of its Zero Trust Exchange platform from kickoff through closure. The role coordinates technical resources and cross-functional teams, managing delivery, governance, risks, and customer outcomes.

Responsibilities

• Take full accountability for the end-to-end delivery lifecycle of concurrent, complex customer deployments, covering planning, execution, governance, risk management, and formal project sign-off
• Lead multiple concurrent customer engagements spanning Zero Trust deployments, legacy security tool migrations, architecture assessments, and ongoing optimization programs
• Define, track, and report on deployment success criteria, metrics, milestones, and timelines to ensure projects stay on schedule, within scope, and aligned to business outcomes
• Develop and maintain rigorous project documentation, including project charters, schedules, RAID logs, resource allocations, and regular status reports
• Partner closely with internal specialists and customer stakeholders to proactively identify roadblocks, manage escalations, drive operational enablement, and champion AI-driven project management tools

Skills

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• 5+ years of formal project or program management experience delivering customer-facing technical solutions within a professional services, consulting, or enterprise SaaS deployment environment
• Active or in-progress Project Management Professional (PMP), PRINCE2, or equivalent recognized project management certification
• Practical understanding of foundational networking and security concepts, including firewalls, proxies, secure web gateways (SWG), and VPN architectures
• Exceptional written, verbal, and presentation skills, with proven ability to command executive briefings and facilitate technical workshops
• Direct experience managing large-scale deployments of Zero Trust architecture, SASE, or enterprise cloud security platforms (e.g., ZIA, ZPA, ZDX)
• Hands-on proficiency with Professional Services Automation (PSA) and work management platforms such as Salesforce, Jira, Confluence, and Smartsheet
• Proven track record leading complex enterprise digital transformations, including experience integrating predictive analytics, generative AI, or workflow automation into PMO reporting

Benefits

• Remote (US Remote - Central Time Zone preferred) role
• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

Company Overview

Company H1B Sponsorship