Note: The job is a remote job and is open to candidates in USA. DSV - Global Transport and Logistics is the world's 3rd largest supplier of global solutions within transport and logistics. The Senior Program Manager is responsible for leading a team of Project Managers and Training Managers to ensure successful delivery of new business implementations through effective project management execution, training development, and team leadership.

Responsibilities

• Driving the execution of Advance Quality Planning as the cornerstone of project initiation
• Driving adherence to Implementation department standard approach and toolsets throughout the execution of each project to ensure a high level of delivery of Scope, Budget, and Timeline, and ultimately successful launch of new business
• Monitoring scheduling and execution of tollgate meetings per the Implementation Standard and individual project plans
• Monitoring and driving communication plans for each project to maintain consistency and thorough status reporting internally to DSV and facing the clients
• Serving as first point of escalation and approval for Project Management change control, driving proper documentation and justification for changes
• Maintaining alignment of DSV Project Management toolset standards between Implementation and Property & Projects
• Supporting Business Development and Solution Design with estimated project timelines and startup cost validation based on specific RFP scope
• Providing direct Project Management bandwidth for project tasks if/when required
• Driving the team of Training Managers in development of training documentation per the finalized scope and processes in collaboration with the Engineer and WMS team
• Ensuring that the training documentation (including SOPs, Work Instructions, and visual management) are delivered per the project schedule as aligned with the Project Manager
• Ensuring that Training Plans are developed in concert with the HR, Safety, WMS, and Operations teams, and ultimately executed successfully
• Planning and tracking work content for PMs and Training Managers, managing project assignments throughout the year and forecasting bandwidth via annual staff planning
• Driving internal department CIP initiatives for Project Management & Training specifically and contributing to ideas & actions for CI initiatives for the Implementation department as a whole
• Providing regular and frequent feedback and coaching to Project Managers and Training Managers individually and conducting formal performance reviews semi-annually
• Managing opportunities for professional development (team and individual)

Skills

• Four-year degree is basic requirement
• Minimum of 5 years of job related/relevant experience in a leadership role
• Minimum of 5 years Logistics/Supply Chain Industry experience
• Industrial Engineering or Business Management preferred

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