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[Remote] Senior Solutions Engineer - Platform & Analytics

Remote · Pakistan Full-time

Note: The job is a remote job and is open to candidates in USA. Quvia is a fast-growing tech startup focused on building connectivity solutions between edge and cloud. The Senior Solutions Engineer - Platform & Analytics will work closely with customers to identify their needs and collaborate with various teams to enhance the customer experience through tailored satellite communication solutions.

Responsibilities

  • Collaborate with sales and product teams to understand customer requirements and design tailored satellite communication solutions
  • Conduct site surveys and feasibility studies to determine the best solutions for new customers
  • Oversee the installation, configuration, and testing of Quvia systems across different business verticals
  • Troubleshoot complex issues during the POC phase and work with customer, QA and Engineering teams to deploy fixes as needed
  • Develop and maintain comprehensive documentation for all solutions and services provided
  • Act as a technical advisor to customers, offering guidance on best practices and optimal usage of terrestrial and satellite communication systems
  • Conduct training sessions and workshops for customers and internal teams on the operation and maintenance of Quvia products and their value proposition
  • Stay updated on the latest advancements in Quvia systems
  • Coordinate with cross-functional teams, including sales, product management, systems, engineering, QA, and service delivery, to ensure successful project execution
  • Manage a clean handover from POC to service delivery and support

Skills

  • Bachelor's or Master's degree in Electrical Engineering, Telecommunications, Computer Science, or a related field
  • At least 3 to 5 years of experience in customer-facing solutions engineering experience, comfortable owning technical discovery and scoping, with a prototyping mindset to support demos and the entire POC lifecycle
  • At least 3+ years of experience in implementing networking concepts, with strong Linux command-line skills and scripting in Python or Bash, plus comfort using REST APIs and JSON for integration work
  • At least 3+ years of experience in sizing, testing, and validating server hardware, plus familiarity with hypervisors (VMware vSphere, Hyper-V, or KVM)
  • At least 3+ years of experience with front-end development skills for building quick dashboards, whether in a JS framework or with tools like Grafana
  • Working knowledge of data engineering and analytics—building pipelines, working with SQL, and turning network telemetry into insight
  • Must possess strong communication skills, with the ability to convey technical concepts to non-technical stakeholders and the ability to handle competing priorities simultaneously
  • Bachelor's or Master's degree in Electrical Engineering, Telecommunications, Computer Science, or a related field
  • Network telemetry and observability fluency across SNMP, NetFlow and IPFIX, syslog, SQL, and dashboarding tools such as Grafana

Benefits

  • 401(k) with 100% match up to 4.0% after one year of service
  • Competitive health benefits, including optical and dental
  • Life Insurance
  • Performance Bonus
  • Flexible paid time off policy
  • Monthly Phone Allowance
  • Opportunity to work in cross-functional teams
  • Connectivity and content engineering and business knowledge

Company Overview

  • Quvia offers AI-based tools to monitor and manage satellite, cellular, and Wi-Fi connectivity across vessels, aircraft, and remote sites. It was founded in 2019, and is headquartered in Miramar Beach, Florida, USA, with a workforce of 201-500 employees. Its website is https://www.quvia.ai.
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