Note: The job is a remote job and is open to candidates in USA. Wing is hiring a Senior Staff UX Designer to lead end-to-end design across its drone delivery ecosystem, including consumer apps, partner and merchant operations, and internal flight and logistics tools. The role partners with Product, Engineering, UX Research, Hardware, and Aviation Operations to shape intuitive experiences and mentor designers.

Responsibilities

• Lead end-to-end design across the full product lifecycle-from early discovery, user journeys, and information architecture to interactive prototypes and high-fidelity visual execution
• Craft seamless, intuitive experiences for our consumer-facing mobile applications and build scalable integration experiences for our retail and delivery partners
• Map and optimize the complex service workflows that connect merchant fulfillment, ground operations, and real-time delivery logistics
• Design sophisticated internal tools and operational dashboards used to configure, monitor, and manage a fleet of autonomous aircraft and delivery networks
• Partner with UX Research to design user interviews, studies, and testing, translating qualitative insights into actionable design decisions
• Contribute to, evolve, and scale the design system and visual language across the Wing ecosystem
• Collaborate closely with Product, Engineering, Hardware, and Aviation Operations partners to navigate technical and regulatory constraints, while elevating team craft through design critiques and mentorship

Skills

• 15+ years of experience in design, product design, or interaction design, with a proven track record of designing and shipping impactful consumer, enterprise, or multi-platform software products
• A strong portfolio demonstrating end-to-end product design process, systems thinking, interaction and visual design craft, and shipped products
• BA/BS degree in Design (e.g., interaction, product, graphic, visual communications, industrial), Human-Computer Interaction (HCI), or a related field, or equivalent industry experience
• Experience designing for complex, multi-sided ecosystems (e.g., marketplaces connecting consumers, merchants, and logistics), physical-software workflows, or automated/AI-powered systems where building user trust is critical
• Expert proficiency in modern design and prototyping tools (e.g., Figma, rapid and AI-assisted prototyping), with experience contributing to or scaling design systems
• Demonstrated ability to operate autonomously in high-ambiguity environments, framing complex problems, and driving design vision and strategy from concept through iterative execution
• Strong communication, storytelling, and cross-functional collaboration skills, with the ability to align Product, Engineering, and business stakeholders on the user and business value of design decisions
• Track record of design leadership as an individual contributor, including elevating design quality standards, establishing design processes, and mentoring fellow designers

Benefits

• Bonus
• Equity
• This role can be hybrid in Palo Alto, CA, or fully remote within the United States.

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