Note: The job is a remote job and is open to candidates in USA. Scout Global is an identity security startup focused on protecting cloud identities. The Senior Technical Account Manager will serve as a hands-on technical partner for enterprise customers, leading deployments, integrations, workshops, threat hunts, incident investigations, and platform adoption while informing product roadmap priorities.

Responsibilities

• Act as a trusted technical advisor to enterprise customers, from first workshop through to production and beyond
• Design and deploy integrations across cloud (AWS, Azure, GCP), SaaS, and on-premise environments
• Lead technical workshops and enablement sessions that drive real platform adoption
• Build long-term relationships with security and engineering stakeholders
• Support customers through security incidents, investigations, and threat hunting
• Identify emerging risks and provide clear, actionable remediation guidance
• Create detections, risk models, and correlation logic that feed directly into the platform
• Develop novel customer use cases and operational workflows
• Feed customer insight back to Product and R&D to influence roadmap priorities
• Take ownership of outcomes independently, in a fast-moving, early-stage environment

Skills

• 5+ years in security engineering, security research, DevSecOps, or solutions architecture
• Strong grasp of AWS, Azure, and GCP, plus CI/CD pipelines
• Solid experience with IAM, secrets management, and Zero Trust architectures
• Comfortable with threat detection, incident response, and security posture management
• Strong Python scripting and automation skills
• A clear communicator who can explain complex security concepts to engineers and executives alike
• Hands-on, technically curious, and genuinely enjoys being in front of customers
• Thrives with ownership in a fast-paced startup environment
• Passionate about cyber security and emerging security technology

Benefits

• Remote work arrangement
• Equity

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