Note: The job is a remote job and is open to candidates in USA. ComplexCare Solutions is a healthcare company focused on solutions for health plan members and healthcare providers. The Software Data Engineer contributes to data analytics, data operations, and software product development, including ETL, data structures, APIs, predictive methods, and production issue resolution. The role works independently and collaboratively across software, infrastructure, operations, and product teams.

Responsibilities

• Take a collaborative role with the application support team to triage production problems, determine faults and provide fixes in a timely fashion, particularly with high priority items
• Work with the software engineering team to test and validate application upgrades
• Work with the infrastructure engineering team to test and validate system patches and production availability
• Work with Command Center to initiate, manage, and remediate production incidents
• Liaise with Operations, Networks and Database teams to resolve application issues
• Help develop new processes and procedures to improve departmental efficiency and evangelize across the team
• Research customer data related questions and provide mapping between requirements and data points
• Responsible for customer data releases which includes working with customers, data packaging, validation, and documentation
• Able to compare, contrast, and validate work with keen attention to detail
• Develop predictive and other classification methods thorough understanding of healthcare specific data sets such as CMS LDS files, 837 and 835 EDI specifications
• Develop APIs to allow for interaction with data sets from customer facing tools
• Perform data updates on a routine basis to keep product data sets current
• Work and communicate in a cross-functional geographically dispersed team environment comprised of software engineers and product managers
• Ensure compliance to company procedures when making changes and implementing code
• Maintain compliance with CCS’s policies, procedures and mission statement
• Adhere to all confidentiality and HIPAA requirements as outlined within CCS’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by CCS for the purpose of achieving operational and financial success of the Employer

Skills

• Minimum of 3 years of related professional experience
• Expert knowledge of healthcare data formats such as FHIR, CMS files and/or X12/EDI claims processing (specifically 837I/837P)
• Strong ability to develop SQL queries for data analysis
• Experience in working with Python or other programming languages to develop scripts and create APIs
• Experience in working with and implementing Commercial Cloud (AWS, Azure, etc.) database tools
• Experience in working with Databricks on Azure
• Demonstrates a growth mind-set, seeks feedback often and is effective in continuous personal and professional development
• Ability to learn quickly and independently
• Experience with HIPAA and PHI
• Ability to effectively communicate with internal and external customers
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines
• Ability to work independently and to carry out tasks to completion following standard accepted practices
• Experience working with DevOps tools in a cloud environment
• Experience working with large datasets of varying complexity and form
• Has a deep understanding of context within which our products are being developed, deployed and used
• Travel for this position will include less than 10%, typically for training and collaboration purposes
• Bachelor's degree in computer science, software engineering, or related field
• Databricks Certified Engineer preferred

Benefits

• This position is remote
• Annual Bonus Target: 5%

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