Note: The job is a remote job and is open to candidates in USA. Indiana University Bloomington's University Information Technology Services supports research, teaching, outreach, and lifelong learning through technology, tools, and services. The Software Engineer will design, develop, test, configure, troubleshoot, and maintain software systems supporting advanced research and education networks, while collaborating with stakeholders and technical staff on functionality, performance, security, documentation, and training.

Responsibilities

• Provides experienced design, development, testing, and configuration of software systems and computer programs
• Performs experienced analysis, programming, troubleshooting, bug-fixing, and tuning of new and existing software
• Consults with stakeholders/clients to review existing software solutions; develops new functionality and/or writes new code as needed; advises clients on critical decisions regarding information technology to improve overall business process efficiency
• Determines program module test procedures, generates required test data, and executes testing procedures
• Collaborates with other technical staff and stakeholders/clients to ensure optimum functionality, performance, accessibility, scalability, and security of supported software
• Documents software development efforts (changes, new functionality, issue/problem resolution)
• Provides documentation, information, and training through formal and informal communications to end users, departments, and internal staff
• Contributes to project planning, formulating objectives, estimating tasks; performs studies to include feasibility, conceptual design, cost/benefit analysis, development and implementation planning
• Ensures that all protocols used in the development and maintenance of software is up to date and compliant with university policies and standards; researches and stays up-to-date on new industry software development standards, emerging technology, UX/UI design/philosophy, and accessibility standards

Skills

• Bachelor's degree (preferably in computer science, business systems, or related field.)
• 2 years of software development or related experience
• Proficient written and verbal communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Experience with programmatic use of LLMs, AI, and related systems. Integration of data sources into LLMs via MCP or similar protocols
• Familiarity with deploying and operating OpenStack, Ceph, or other private cloud infrastructure
• Experience with application containerization platforms such as docker and podman
• Experience with kubernetes application deployment methods such as helm or kustomize

Benefits

• This position is eligible for remote work or to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.
• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

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