Note: The job is a remote job and is open to candidates in USA. Pindrop is hiring a Software Engineer for its Authentication team to build and operate cloud services and infrastructure supporting Passport and authentication systems. The role focuses on developing reliable, scalable, performant, and secure cloud-native services, contributing across design, implementation, production operations, and cross-functional delivery.

Responsibilities

• Design, build, test, and maintain cloud services and workflows that support Passport and Authentication systems
• Contribute to projects from design and implementation through rollout and operational support, primarily using Go and Python
• Develop and operate cloud-native services across AWS and GCP, including technologies such as Kinesis, DynamoDB, and S3
• Apply established engineering patterns and contribute improvements to service reliability, scalability, performance, security, and maintainability
• Participate in technical discussions and help evaluate tradeoffs involving reliability, latency, security, cost, complexity, and delivery timelines
• Identify technical issues and operational risks within the systems you work on and collaborate with the team to address them
• Partner with software engineering, test engineering, research, and product teams to deliver new capabilities and improve existing systems
• Participate in code reviews, design reviews, and technical discussions, providing constructive feedback and learning from other engineers
• Help investigate and resolve production issues, and turn operational learnings into improvements to monitoring, alerting, runbooks, deployments, and service quality
• Use modern observability tools to understand system behavior, troubleshoot issues, and reduce recurring operational problems
• Contribute to the team's engineering practices through documentation, knowledge sharing, and collaboration
• Participate in the team's on-call rotation, including helping cover after-hours alerts as distributed support coverage expands
• Develop applications in Golang or Python on top of a modern cloud focused platform
• Develop and maintain services using AWS native products such as Kinesis, DynamoDB, and S3
• Deliver production ready code from start to finish
• Engage in design discussions with other team members to create a robust, secured, and scalable solution
• Review code to maintain quality with an eye towards performance, scale, and security
• Work in a cross-functional environment, composed of software engineers, test engineers, research scientists, and product managers
• Participate in code reviews along with assigned mentors within team
• Identify and evaluate new technologies for implementationContribute to improving software engineering best practice

Skills

• You are a self-starter who can excel in individual within a team of excellent engineers
• You are execution oriented and follow guidelines to drive a project to successful conclusion
• You have experience in working closely with Product and Customer Engagement teams
• You are an excellent communicator and have precise documentation skills
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
• You take accountability, do the things you say you'll do, under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees”
• 2-5 years of Software engineering experience
• Expertise in programming language of Golang (Go)
• Experience with cloud computing environments, especially AWS or GCP
• Familiarity with Data Structures, Algorithms, and Concurrency
• Knowledge of different Data Storage technologies such as Redis, MySQL, etc
• Knowledge of Docker and container orchestration frameworks such as Kubernetes
• Linux/Unix system internals
• Proven track record of providing stable and secure code in production environments
• 2-5 years of Software engineering experience
• Expertise in programming language of Golang (Go)
• Experience with cloud computing environments, especially AWS or GCP
• Familiarity with Data Structures, Algorithms, and Concurrency
• Knowledge of different Data Storage technologies such as Redis, MySQL, etc
• Knowledge of Docker and container orchestration frameworks such as Kubernetes
• Linux/Unix system internals
• Proven track record of providing stable and secure code in production environments
• Preferably, you have experience with customers and real world use cases with Pindrop or a related Security field
• Ideally, experience with AWS managed services such as S3, ElastiCache and DynamoDB
• Experience building microservices and RESTful APIs preferred
• CI/CD pipelines using tools such as GIT, Jenkins, Spinnaker preferred
• Experience with infrastructure as code tools like Terraform or AWS CDK preferred
• Experience with Python preferred
• Ideally, experience with AWS managed services such as S3, ElastiCache and DynamoDB
• Experience building microservices and RESTful APIs preferred
• CI/CD pipelines using tools such as GIT, Jenkins, Spinnaker preferred
• Experience with infrastructure as code tools like Terraform or AWS CDK preferred
• Experience with Python preferred

Benefits

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from - including an employer-provided “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family!
• Identity protection through Norton LifeLock
• Remote-first culture with opportunities for in-person team events
• New hire and recurring monthly home office allowance
• Happy hours, ping pong and foosball, drinks and snacks, and monthly massages
• Remote and in-person team activities
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine
• Catered lunches
• Wellness programming
• Focus Thursday
• Company-wide Rest Days
• Training and a variety of resources, including the Engineering Manager

Company Overview

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