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[Remote] Software Engineer | Observability

Remote · Denmark Full-time

Note: The job is a remote job and is open to candidates in USA. SingleStore delivers a cloud-native distributed SQL database that powers data-intensive applications with real-time transactional and analytical capabilities. The Software Engineer will join the Observability Team to design and deliver scalable observability capabilities across distributed systems, cloud infrastructure, database technology, and AI-powered observability. The role includes building telemetry pipelines, alerting and visualization features, optimizing data storage and queries, and supporting reliable production operations.

Responsibilities

  • Design and implement scalable observability features for traces, logs, and metrics — spanning ingestion, processing, storage, and visualization
  • Work across control plane and data plane components in a multi-cloud environment (AWS, GCP, Azure), ensuring reliable operation and data consistency at scale
  • Build high-throughput data pipelines that process telemetry data using OpenTelemetry Collector and related open-source tooling
  • Develop and maintain alerting capabilities with Alertmanager, enabling customers to define, tune, and manage alerts with routing, inhibition, and notification management
  • Optimize time-series data storage and query performance using SingleStore DB, handling high-cardinality data and complex analytical queries
  • Contribute to data visualization dashboards in Grafana, creating intuitive customer-facing experiences to explore telemetry data
  • Collaborate closely with Product Management to translate customer and business requirements into robust technical solutions
  • Investigate and resolve difficult issues in production and development environments, debugging data synchronization across distributed systems and cloud providers
  • Participate in on-call rotations to ensure system reliability and respond to incidents promptly

Skills

  • 2+ years of professional software development experience building distributed systems or backend services
  • Strong proficiency in Go (Golang) — experience with Rust, Python, or C++ is also valuable
  • Deep understanding of distributed systems concepts: scalability, consistency, high availability, concurrency, and failure modes
  • Familiarity with distributed systems managed via Kubernetes
  • Demonstrated ability to design and build reliable, high-performance system software
  • Experience working in environments where performance, scalability, and reliability are critical
  • Familiarity with observability concepts: traces, logs, metrics, APM, and monitoring patterns
  • Strong problem-solving and debugging skills with the ability to root-cause complex production issues
  • Excellent communication skills, both written and verbal, with ability to collaborate in multicultural, remote-first teams
  • Code quality mindset: you value simplicity, performance, maintainability, and thorough testing
  • Experience with time-series data and understanding of metrics cardinality challenges
  • Proficiency with SQL and experience working with relational or distributed databases
  • Experience building cloud-native SaaS platforms with multi-tenant architecture
  • Multi-cloud experience: working with AWS, GCP, Azure, or other cloud providers in a production setting
  • Kubernetes proficiency: operating, monitoring, or developing for Kubernetes clusters
  • Open-source observability tools: hands-on experience with Grafana, Alertmanager, Loki, Tempo, OpenTelemetry Collector, OTLP protocol
  • OpenTelemetry expertise: experience with, or active contributions to OTel projects
  • Time-series database experience: Prometheus TSDB, InfluxDB, Mimir, TimescaleDB, or SingleStore
  • Experience with data pipeline technologies: Apache Kafka, Parquet, Arrow, or stream processing frameworks (Flink, etc.)
  • Experience working with AI agents or LLM-powered applications, including agentic workflows for observability — enabling customers to query telemetry data in natural language
  • Experience in a SaaS or cloud-native company delivering managed services to customers

Benefits

  • Certain roles are eligible for additional rewards, including merit increases and annual bonuses.
  • Remote-first teams

Company Overview

  • SingleStore is a provider of a database for operational analytics and cloud-native applications. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://www.singlestore.com/.
  • Company H1B Sponsorship

  • SingleStore has a track record of offering H1B sponsorships, with 3 in 2026, 16 in 2025, 18 in 2024, 6 in 2023, 9 in 2022, 3 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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