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[Remote] Solution Engineering Manager - Cloud & AI Platform
Note: The job is a remote job and is open to candidates in USA. Microsoft is hiring a Solution Engineering Manager to lead solution engineers advising customers on adopting cloud and AI technologies. The role guides end-to-end solution design, strategic customer engagements, technical deal shaping, team development, and collaboration across cloud, AI, security, and partner communities.
Responsibilities
- Contribute to the development and shaping of the technical strategy for HLS solution engineering engagements, collaborating across Azure, Data & AI, Security, Industry Clouds, Hybrid/Edge, and CAIP workloads
- Enable and empower your team to develop deep technical expertise, share insights with internal stakeholders, and serve as respected technology leaders across the organization
- Act as a trusted advisor by using broad industry, technical, and professional knowledge to assess customer needs, including security, and guide solution decisions
- Orchestrate team resources and coach the team to maximize the impact of customer engagements through global capacity planning, prioritization, and effective utilization of tools and programs
- Lead the design and delivery of innovative end to end Microsoft solutions, including complex demonstrations and proof of concept activities, ensuring clear success criteria and next steps for deployment
- Drive global strategy by identifying technical and business trends, consolidating patterns from customer blockers, and contributing insights that influence offerings and partner models
- Ensure alignment with Microsoft architectural best practices, including Cloud Adoption Framework, Well-Architected Framework, and responsible AI principles
- Act as the escalation point and technical closer for the largest, most strategic, or most ambiguous HLS opportunities
- Shape complex deals and provide technical guidance to sales teams, ensuring solutions are cohesive and aligned with CAIP priorities
- Partner with solution area tech specialists (Workplace AI, Security, AI Business Process) to drive end-to-end technical engagement across CAIP solutions
- Champion technical community building (deep-dives, training, industry-leading practices) and foster innovation through technology partnerships
- Influence technical strategy for Azure and cross-solution technical communities, ensuring sellers for Cloud and AI, Security, and AI Business Solutions operate in sync with account plans
Skills
- Master's Degree in Computer Science, Information Technology, Business or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience
- Have authorization to work in the United States that does not now or in the future require employer sponsorship
- 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience
- 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
- 3+ years people management experience (including leading virtual teams)
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