Note: The job is a remote job and is open to candidates in USA. Microsoft is hiring an AI Workforce Global Black Belt to accelerate customer transformation through Copilot and its AI platform. The role leads strategic customer engagements, identifies high-impact scenarios, delivers proof-of-concept experiences, quantifies business value, and supports platform adoption and sales strategy.

Responsibilities

• Lead customer engagements to identify high-impact business scenarios where AI can drive measurable value and align with key executives in the account to land M365 Copilot value
• Help organizations adopt Microsoft AI solutions by addressing technical challenges and clearly communicating the unique benefits of our platform
• Collaborate with internal teams and partners to deliver compelling sales presentations, workshops, and proof-of-concept experiences that align with customer goals
• Share best practices, tools, and success stories to help other teams and partners replicate winning strategies across industries and regions
• Provide strategic guidance and coaching to sales teams on how to position AI solutions effectively and close complex deals
• Gather feedback from customers and partners to help shape future product features, marketing strategies, and support resources

Skills

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience
• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience
• Relevant technical certification(s) in cloud technologies, solution architecture, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification
• Demonstrated experience with Generative AI, AI solutions, cloud architecture, enterprise architecture, systems integration, security, governance, and/or emerging technologies
• Experience developing and articulating technical architectures, use cases, solution differentiation, and value propositions for complex enterprise customers
• Experience in competitive selling, including analyzing competitor solutions, identifying technical and business differentiation, handling objections, and influencing customer technology decisions
• Demonstrated ability to rapidly develop technical depth across emerging AI technologies and competitive platforms, and translate that knowledge into clear customer-facing differentiation, technical guidance, and actionable sales strategy
• Ability to operate effectively across technical and business audiences, from architects and IT/security leaders to business decision makers and C-level executives
• Relevant technical certification(s) in cloud technologies, AI, solution architecture, security, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification
• Experience with AI, Generative AI, cloud platforms, and/or enterprise AI solutions, including the ability to translate technical capabilities and architecture into customer business value
• Experience engaging enterprise customers in complex technical sales cycles, including solution positioning, technical differentiation, competitive scenarios, and executive-level engagements

Company Overview

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