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[Remote] Solutions Engineer-Hyperscale and AI Infrastructure
Note: The job is a remote job and is open to candidates in USA. Cisco is hiring a Senior Solutions Engineer to lead technical engagements with AI platform and infrastructure customers. The role focuses on designing and demonstrating networking solutions, aligning architecture with account strategy, and driving customer growth and success.
Responsibilities
- As a Senior Solutions Engineer at Cisco, you will lead technical engagements with AI platform and infrastructure customers, driving innovative solutions that fuel their growth
- Linking architectural vision to account strategy
- Staying current on AI industry trends and changes
- Lead the strategy and planning of demand generation and enablement initiatives
- Identify customer needs and showcase cross-architecture solutions
- Lead demonstrations that emphasize how Cisco solutions can drive business outcomes
- Mobilize a broad network of stakeholders to drive transformative synergies and optimize customer relationships
- Demonstrate agility by adjusting strategies in response to disruptions
Skills
- Designing AI, Service Provider, and Data Center networks at scale
- Expertise in AI back-end and front-end network designs, including compute, storage, and optics
- Proficiency with Cisco IOS-XR, NX-OS, or equivalent operating systems
- Experience with open-source NOS such as SONiC
- Deep knowledge of routing protocols, including BGP, MPLS, EVPN, and Segment Routing
- Knowledge of optical system design including Metro, RON, DWDM, and optics for data center environments
- Strong understanding of silicon architecture, ASICs, and system designs
- Familiarity with AI workloads, large language models (LLM), and MLOps tools
- Automation tooling and scripting skills
- Ability to establish trust and credibility through technical excellence
- Linking architectural vision to account strategy
- Staying current on AI industry trends and changes
- Demonstrate agility by adjusting strategies in response to disruptions
- 8+ years of experience in technical sales or customer engagement, with expertise in data center networking, service provider markets
- Deep technical expertise in Service Provider architectures, including Data Center, Route/Switch, AI-Ready Networking, and Automation
- Strong technical expertise in Cisco solutions or equivalent competitor products
- Excellent communication, presentation, and problem-solving skills with a customer-focused mindset
- Self-motivated and proactive, with the ability to build strong customer relationships and effectively articulate Cisco's product portfolio
- 10+ years of hands-on experience adapting and delivering results in high-velocity, advanced technology environments
- Bachelor's degree in electrical engineering, Computer Science, or equivalent
- Experience selling solutions to AI platform & infrastructure customers
- Proven track record in pre-sales with a growth mindset and ability to work independently
- Comprehensive understanding of Cisco, competitors, technologies, solutions, and market dynamics
- Ability to navigate complex technical and sales situations and effectively resolve challenges or escalate as needed
- In-depth knowledge of Compute, Optical is desirable
- CCIE certification is desirable
- Coding or software development experience is a significant plus
- Experience with SONiC is highly advantageous
Benefits
- Remote work
- U.S. employees are offered medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance, subject to Cisco’s plan eligibility rules.
- U.S. employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco.
- Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees.
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use, subject to availability and some business limitations.
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next.
- Additional paid time away may be requested to deal with critical or emergency issues for family members.
- Optional 10 paid days per full calendar year to volunteer.
- For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
- Employees on sales plans earn performance-based incentive pay on top of their base salary, split between quota and non-quota components, subject to the applicable Cisco plan.
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