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[Remote] Specialist Account Manager - Connected Communities

Remote · Senegal Full-time

Note: The job is a remote job and is open to candidates in USA. AT&T is hiring a Specialist Account Manager - Connected Communities to drive subscriber growth and product adoption across assigned communities. The role builds strategic relationships with property managers and other stakeholders, manages sales opportunities, and coordinates resources to deliver a strong customer experience.

Responsibilities

  • Responsible for driving business growth by building and maintaining strategic relationships and ensuring exceptional customer experience
  • This role focuses on increasing product adoption and market penetration through targeted sales strategies and the execution of engaging on-site events
  • Serve as a trusted advisor and primary point of contact who fosters long-term partnerships and achieves sales objectives within the assigned territory
  • Meet with property managers at their locations to form strong relationships
  • Develop and manage sales opportunities to meet sales targets
  • Drive increased product adoption and market penetration through targeted sales strategies, early customer engagement, and disciplined field execution
  • Drive subscriber growth and penetration across assigned Connected Communities through focused, data-driven sales execution
  • Build and maintain strategic relationships with property managers, HOAs, builders, developers, and other community stakeholders
  • Influence customer decisions early by establishing awareness and engagement throughout the community lifecycle
  • Coordinate cross-functional sales, marketing, events, and channel resources to deliver a consistent and effective customer experience
  • Maintain deep knowledge of assigned communities, including construction activity, market opportunity, property conditions, and sales performance
  • Analyze community performance and field intelligence to identify gaps and recommend improvements to offers, messaging, channels, and execution
  • Serve as the primary point of ownership for the community relationship, coordinating resources, escalating barriers, and driving issues through resolution

Skills

  • Proven sales experience
  • Strong interpersonal and communication skills
  • Strong organizational skills with the ability to independently manage an assigned portfolio, establish priorities, follow through on commitments, and deliver against sales objectives
  • Ability to analyze market and community performance, identify trends and performance gaps, and recommend actions that improve results
  • Goal-oriented, self-motivated, and a team player
  • 2+ Years Telecommunications and sales commission experience required
  • Preferably in property management, real estate, or B2B environments
  • Bachelors Degree preferred

Benefits

  • Commission of $30,000.
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Virtual Worker work arrangement

Company Overview

  • AT&T is a telecommunications company that provides wireless communications, internet and digital television services. It was founded in 1983, and is headquartered in Dallas, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.att.com/.
  • Company H1B Sponsorship

  • AT&T has a track record of offering H1B sponsorships, with 396 in 2026, 575 in 2025, 586 in 2024, 282 in 2023, 450 in 2022, 271 in 2021, 162 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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