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[Remote] Sr. Director, Business Development

Remote · Italy Full-time

Note: The job is a remote job and is open to candidates in USA. Bond is a customer engagement and intelligence company that helps global brands achieve customer-centric growth. The Sr. Director, Business Development drives growth by developing client relationships, creating and leading new-business pursuits, shaping solutions, and managing revenue performance.

Responsibilities

  • Proactively build relationships with senior decision makers at target organizations
  • Create new conversations in the market to uncover opportunities and position Bond’s value
  • Manage a pipeline of new and recently acquired clients, ensuring accurate revenue forecasting and progress tracking
  • Drive outbound engagement to generate qualified opportunities and maintain momentum in pursuit cycles
  • Connect prospects with the right internal experts to align solutions with their needs
  • Assemble cross functional teams to design tailored solutions, develop pricing strategies, and strengthen competitive positioning
  • Lead pursuit efforts from strategy through to close, ensuring proposals clearly articulate objectives, deliverables, timelines, and Bond’s value proposition
  • Coach pursuit teams to adopt winning approaches in competitive situations
  • Oversee onboarding of new clients, ensuring smooth handoff to delivery teams and alignment with client priorities
  • Maintain a presence during early delivery phases to ensure satisfaction and identify expansion opportunities
  • Develop first year growth strategies for new accounts, expanding relationships across Bond’s service offerings
  • Achieve quarterly and annual growth targets
  • Manage financial performance for your portfolio, including forecasts, costs, and margins
  • Activate Bond’s breadth of capabilities and innovation partners to deliver measurable impact

Skills

  • Bachelor's degree or equivalent combination of education and senior level experience in business development, consulting, or agency leadership
  • 10+ years in client facing roles with accountability for revenue generation, account growth, and new and recently acquired client development
  • Proven experience managing the entire sales cycle - from prospecting and qualification to proposal, negotiation, and close
  • Demonstrated success in strategic solution selling within complex enterprise environments, engaging multiple stakeholders and navigating matrixed decision making
  • Strong understanding of go to market strategies, competitive positioning, and solution design
  • Skilled at collaborating with internal practice and solution leaders to craft high impact proposals
  • Exceptional communication, relationship building, and influencing skills with both internal and external stakeholders
  • Highly organized and able to manage multiple priorities in fast moving environments
  • Commercially minded with strong financial acumen for forecasting, margin management, and executive reporting
  • Thrives in a hunter role - resourceful, persistent, and motivated to create opportunities rather than wait for them
  • Financial acumen to manage revenue forecasts, costs, profit margins, and reporting to executives
  • Ideally brings experience in one or more of Bond's core domains - retail/consumer, MarTech/CRM implementation, alliance led selling, or loyalty/CX/customer engagement
  • Expertise in multiple domains considered a strong asset

Benefits

  • A hybrid work model and flexible vacation
  • Social events like Kick-Off gatherings and holiday parties
  • Competitive healthcare and wellness benefits, including Medical, Dental, Vision, and confidential Employee Assistance Program support available to you and your family 24/7, all available from your first day
  • Retirement planning assistance with company matching
  • Access to learning programs, mentorship, stretch projects, and internal mobility
  • Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries

Company Overview

  • Bond is a global customer engagement agency that specializes in building brand loyalty for the world’s most influential and valuable brands. It was founded in 1980, and is headquartered in Toronto, Ontario, CAN, with a workforce of 501-1000 employees. Its website is http://www.bondbrandloyalty.com.
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