Note: The job is a remote job and is open to candidates in USA. STEP CG is hiring a Senior Network Solution Architect to lead pre-sales engineering and consulting engagements focused on networking, security, and cellular solutions. The role designs and advises on customer technology solutions, supports troubleshooting and escalations, and helps develop standards and mentor implementation engineers.

Responsibilities

• Lead pre-sales efforts providing STEP Account Managers, customers and peers technical design and guidance including creation of architecture and related materials
• Be responsive, accurate and thorough in creation of BoMs, SOWs, logical designs, and other technical work products
• Stay up to date on industry networking, security, and cellular trends and advancements
• Provide roadmap strategies and be thought leaders for our organization
• Drive revenue through technology partner assessments and aligning solutions
• Work collaboratively across STEP teams to deliver quality solutions to our customers
• Collaborate to troubleshoot customer and peer engineers’ OSI networking issues from layer 1-7 to firewall & RADIUS/TACACS security when needed in escalations
• Attain industry standard and manufacturer specific certifications directed by STEP leadership
• Commit lab time to vet out new solutions and widgets from manufacturers to build “know how” and identify bugs in order to deliver best in class STEP solutions to our customers
• Assist in maintaining and contributing to our in-house and customer facing wiki
• Build your organizational skills and use those to contribute to more effective outcomes
• Perform other duties as assigned

Skills

• Bachelor's degree in Computer Science or equivalent experience
• Experience in layer 3 - layer 7, routing, switching, firewall, NAC, and WiFi, Policy
• Experience and knowledge of integration and programing languages such as PHP, Python, RESTful APIs, ruby, bash, TCL, and Perl is desired
• Expected to match or exceed manufacturer Sales Engineering skill sets with strong fundamental knowledge & experience in Ethernet, IP, RF, Firewall, RADIUS, IPSec, NAC, the OSI model, security, and wireless solutions
• 7+ years of relevant experience required
• Excellent written and verbal communication skills
• Excellent organizational, time management and attention to detail skills
• Proficient in Microsoft Office Suite or similar software
• Strong analytical and problem-solving skills
• Ability to effectively communicate with strong command in the English language
• Experience with L2/L3 wired and wireless networking of Extreme (SpB/Fabric), Fortinet Solutions Suite (Forti-X), and HP/Aruba (ClearPass) a plus
• Experience with Pal Alto network security solutions also a plus

Benefits

• Remote, work from home position (with travel included as position duties require)

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