Note: The job is a remote job and is open to candidates in USA. Forged Fiber builds, operates, and maintains a state-of-the-art open-access fiber network platform designed to deliver reliable, future-proof connectivity. The Senior Operations Analyst supports complex analysis related to planning, programs, and systems, develops reporting methods, evaluates processes, manages projects, and communicates insights and recommendations to leadership and cross-functional teams.

Responsibilities

• Broad application of principles, theories, and concepts
• Uses several techniques to solve complex problems where analysis of situations or data requires a review and analysis of several factors
• May lead the implementation of tactical plans in support of strategic initiatives
• Receives objectives and determines approach to achieving objectives
• Makes decisions but may not have final authority for all aspects of resource commitment
• Works under limited supervision
• Accountable for the achievement of operational goals in at least one department or work area
• Integrates customer/client needs and concerns with business issues
• Serves as an advocate for client
• Serves as a liaison on specific projects with other work areas
• Influences, inspires or persuades others in order to accomplish work objectives
• Process evaluation
• Collaborating with cross-functional team
• Creating clear and concise requirements for data analysis and visualization
• Project management
• Communication and sharing insights and recommendations back to various leadership level

Skills

• 4+ years related experience with Bachelors
• 2+ years related experience with Masters
• Bachelors or Equivalent
• Fiber telecommunication background in planning, engineering, or project management in FTTx technologies, GPON, or XGS-PON
• Deep understanding of fiber optic networks, optical splitting, and GPON network architecture
• ISP experience with OLT/ONT configurations and equipment from manufacturers including Calix, Adtran, Nokia
• OSP experience planning, designing, engineering, deploying, and/or project managing aerial, buried, and underground fiber optic networks

Benefits

• Health benefits
• Life benefits
• Voluntary Lifestyle benefits
• Other perks that enhance physical, mental, emotional and financial wellbeing

Company Overview